- 76 PLAYFAIR ROAD Central Region (Singapore) Singapore
工作地点
职位描述
岗位职责
Job Description
• Manage end-to-end matriculation processes for graduate programmes, including scheduling, deferred admission, communication materials, system set-up, student record transfer and coordination of student digital ID provisioning.
• Review and resolve discrepancies in graduate student records or matriculation status, working closely with the Admissions Office, Schools and relevant stakeholders to support timely registration and accurate enrolment confirmation.
• Oversee undergraduate credit transfer and course exemption processes, including application systems and windows, policy guidance to Schools, case review, and coordination with support staff on approved record updates.
• Manage the undergraduate change of programme exercise, including timelines, application processes, communications, system parameters, case follow-up and coordination of updates to programme and candidature records.
• Review appeal and exception cases, prepare case write-ups, coordinate the necessary approvals, and prepare statistics or information required for reporting and decision-making.
• Support Student Management System development and enhancement work, process improvements and OAS/University-level projects as assigned, including reviewing business specifications, preparing test scenarios, assisting with system testing and coordinating with stakeholders where required.
Requirements
• Bachelor’s degree in any discipline.
• At least 3 to 5 years’ experience in academic services, student services or related administrative functions, preferably in tertiary education.
• Good organisational skills and attention to detail in maintaining accurate records and information.
• Good stakeholder management and interpersonal skills to engage Schools, internal teams and relevant stakeholders.
• Good written and verbal communication skills, with the ability to explain operational or policy requirements clearly.
• Customer-oriented mindset, with a commitment to responsive and high-quality service.
• Proficient in Microsoft Office applications; exposure to academic systems, student management systems, curriculum administration or data/reporting tools such as Denodo is an advantage.
Location: West
Duration: 1.5 Years
Salary: $4800 - $5650/Month
EA License No.: 96C4864
Reg. No.: R22110485 (Shanice Lim Xin Ni)
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