- North Bridge Road Downtown Core Central Region (Singapore) Singapore
兼职 Operations Manager 工作, 薪水 up to SGD 5,250, THE ONE LIVEHOUSE PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
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岗位职责
We are looking for an experienced and hands-on Operations Manager to oversee the day-to-day operations of our livehouse and ensure the venue operates smoothly, safely and efficiently.
The Operations Manager will coordinate front-of-house operations, service teams, performers, security, housekeeping and other operational functions. The successful candidate should be comfortable working in a fast-paced entertainment and hospitality environment and capable of resolving operational issues independently.
Key Responsibilities
Oversee daily venue operations and ensure smooth coordination between departments
Manage opening, operating and closing procedures
Coordinate front-of-house, reception, service, security, housekeeping and other operational teams
Ensure adequate manpower deployment and operational readiness for each shift
Monitor customer service standards and overall guest experience
Handle operational issues, customer escalations and incidents professionally
Coordinate with F&B, kitchen, entertainment, stage and technical teams
Ensure venue cleanliness, safety and operational standards are maintained
Assist with staff scheduling, attendance and manpower planning
Monitor compliance with internal procedures, safety requirements and applicable regulations
Coordinate maintenance, contractors and operational suppliers where necessary
Support events, private functions and special programmes
Prepare operational reports and recommend improvements to management
Perform other operational duties as required by management
Requirements
Relevant experience in hospitality, F&B, entertainment, nightlife, events or venue operations
Prior supervisory or management experience preferred
Strong leadership, organisation and problem-solving skills
Able to manage multiple departments and priorities simultaneously
Good communication and interpersonal skills
Customer-service oriented with the ability to handle difficult situations professionally
Comfortable working evenings, weekends and public holidays according to the venue's operating schedule
Able to work independently and make sound operational decisions
Knowledge of workplace safety and venue operations will be an advantage
The Operations Manager will coordinate front-of-house operations, service teams, performers, security, housekeeping and other operational functions. The successful candidate should be comfortable working in a fast-paced entertainment and hospitality environment and capable of resolving operational issues independently.
Key Responsibilities
Oversee daily venue operations and ensure smooth coordination between departments
Manage opening, operating and closing procedures
Coordinate front-of-house, reception, service, security, housekeeping and other operational teams
Ensure adequate manpower deployment and operational readiness for each shift
Monitor customer service standards and overall guest experience
Handle operational issues, customer escalations and incidents professionally
Coordinate with F&B, kitchen, entertainment, stage and technical teams
Ensure venue cleanliness, safety and operational standards are maintained
Assist with staff scheduling, attendance and manpower planning
Monitor compliance with internal procedures, safety requirements and applicable regulations
Coordinate maintenance, contractors and operational suppliers where necessary
Support events, private functions and special programmes
Prepare operational reports and recommend improvements to management
Perform other operational duties as required by management
Requirements
Relevant experience in hospitality, F&B, entertainment, nightlife, events or venue operations
Prior supervisory or management experience preferred
Strong leadership, organisation and problem-solving skills
Able to manage multiple departments and priorities simultaneously
Good communication and interpersonal skills
Customer-service oriented with the ability to handle difficult situations professionally
Comfortable working evenings, weekends and public holidays according to the venue's operating schedule
Able to work independently and make sound operational decisions
Knowledge of workplace safety and venue operations will be an advantage
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