We are looking for a motivated, proactive and customer-focused Retail Assistant to join our CompAsia retail team at NU SENTRAL, KUALA LUMPUR.
Key Responsibilities
- Drive offline and online sales by promoting CompAsia products, services and promotions.
- Attend to customers, understand their needs and recommend suitable products.
- Handle the customer sales journey from enquiry and application until completion.
- Generate and follow up on sales leads through social media platforms.
- Conduct live sessions on social media platforms to generate new leads and attract potential customers.
- Create and post social media content bi-weekly to promote products, promotions and store activities.
- Respond to customer enquiries and follow up with potential customers to convert leads into sales.
- Achieve individual and store sales targets and KPIs.
- Perform daily store operations including receiving goods, packing orders, stock counting and stock arrangement.
- Ensure products and store displays are properly arranged, clean and presentable.
- Assist with stock monitoring and other administrative tasks when required.
- Provide excellent customer service and maintain good customer relationships.
- Perform other duties assigned by the Store Supervisor/Management.
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Kami sedang mencari Retail Assistant yang bermotivasi, proaktif dan berorientasikan pelanggan untuk menyertai pasukan retail CompAsia.
Tanggungjawab Utama
- Menjalankan jualan secara offline dan online dengan mempromosikan produk, perkhidmatan dan promosi CompAsia.
- Melayan pelanggan, memahami keperluan mereka dan memberikan cadangan produk yang bersesuaian.
- Mengurus proses jualan pelanggan daripada pertanyaan sehingga selesai.
- Mencari dan membuat follow-up sales leads melalui platform media sosial.
- Menjalankan live session di platform media sosial untuk mendapatkan leads baharu dan menarik potential customers.
- Menghasilkan dan memuat naik kandungan media sosial secara dua minggu sekali untuk mempromosikan produk, promosi dan aktiviti kedai.
- Menjawab pertanyaan pelanggan dan membuat follow-up untuk menukar leads kepada jualan.
- Mencapai sales target dan KPI individu serta kedai.
- Menjalankan operasi harian kedai termasuk menerima barang, packing order, stock count dan menyusun stok.
- Memastikan produk dan display kedai sentiasa tersusun, bersih dan kemas.
- Membantu dalam pemantauan stok dan tugasan pentadbiran apabila diperlukan.
- Memberikan perkhidmatan pelanggan yang baik dan mengekalkan hubungan baik dengan pelanggan.
- Menjalankan tugasan lain yang diberikan oleh Store Supervisor/Management.
Salary / Gaji
Basic Salary + Commission
Commission available for high performers based on sales performance.
Komisen disediakan untuk high performers berdasarkan prestasi jualan.
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Flexible schedule
- Professional development
Application Question(s):
- How soon can you join us ?
Willingness to travel:
Work Location: In person