Participate in planning and implementations utilizing your technical aptitude, and will provide additional support to your manager and ultimately, the client.
Primarily responsible for requirements gathering including:
Preparing functional requirements and technical requirements specification based on user requirements gathering sessions and input from the customer
Presenting to management for review, and making changes as required
Architect and develop custom CRM solutions using CRM SDK, C#, and .Net
Having very good understanding on Mailbox set up and Server Side Synchronization.
Very good exposure to CRM Security Roles and Team setup.
Having deep knowledge on CRM Asynchronous Process, Workflow, Plugins and able to troubleshoot CRM servers if required.
Provide technical guidance to team members
Testing configuration against final requirements:
Configure software modules based on requirements to test and deploy
Preparing the training itinerary and materials and delivering training to end users
Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
Maintain code quality and version
Validate system performance by developing and conducting test scripts; completing bug fixes
Conduct training programs to provide technical knowledge and functional knowledge to the participants when requested
Manage customer relationship through answering questions, resolving concerns and issues
Manage service delivery as per the SLA (Service Level Agreement) with the customers
Executing cutover procedures at MS Dynamics CRM deployment as identified by your manager
Following guidelines and checklists developed for deployment
Assisting with the preparation of the project status report, project timeline and project budget
Providing go live and post-implementation support
Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives. Build prototypes if required
Design, build, and maintain efficient, reusable, and reliable code
Ensure the best possible performance, quality, and responsiveness of applications
Requirements
Degree in Computer Science or Engineering or equivalent work experience
At least 6 years relevant working experience with strong knowledge of Dynamic 365 on premise and Dynamics 365 Online
At least 3 years relevant working experience with strong knowledge on Power Platform, Power Apps and Power Portal.
At least 3 years relevant working experience with strong knowledge on AWS or Microsoft Azure.
Proficient in C#, with a strong understanding of object-oriented programming
Experienced in Webservice development like SOAP or REST protocol.
Proficient in setting up and configuring Microsoft IIS (Internet Information Server)
Proficient in code versioning tools such as TFS (Team Foundation Server)
Willing to work in implementation and maintenance projects
Willing to work in Government and Private projects
Ability to work in both SDLC waterfall and Agile projects