全职 Sales Coordinator 工作, 薪水 up to SGD 3,300, LUXURY ISLANDS PTE. LTD. 公司招聘中 - Ricebowl

Company Overview

Novotel Singapore Robertson Quay is located along the historic Singapore River, offering 336 stylish rooms, panoramic river views, a 25m outdoor pool, 24-hour gym, meeting facilities, Executive Lounge access, and diverse dining options including an all-day restaurant and poolside bar.

Job Summary

The Sales Coordinator provides administrative and operational support to the Assistant Director of Sales and Sales Managers, managing sales enquiries, proposals, contracts, group bookings, meetings, and communications to ensure a smooth sales process from enquiry to post-event follow-up.

Responsibilities

Provide daily administrative support to Sales Managers and Assistant Director of Sales to facilitate efficient sales operations

Respond promptly and professionally to telephone, email, and online sales enquiries to maintain strong client engagement

Accurately record and distribute qualified sales leads to the appropriate Sales Manager for timely follow-up

Maintain and update sales lead logs, diaries, sales calendars, and follow-up trackers to ensure organized sales tracking

Coordinate appointments, client meetings, site inspections, sales calls, and team meetings to support sales activities

Prepare clear and professional correspondence, letters, presentations, proposals, quotations, contracts, addenda, and other sales documents to support client communications

Organize and maintain filing systems for client records, contracts, proposals, correspondence, and event documentation to ensure easy retrieval and compliance

Prepare meeting agendas, take minutes, and circulate follow-up actions to support effective team communication

Conduct room availability checks and prepare quotations, proposals, and group booking documentation to support sales transactions

Coordinate rooming lists, booking amendments, cut-off dates, deposits, billing instructions, and special arrangements to ensure accurate bookings

Liaise with Reservations and Front Office teams to ensure accurate loading of rates, room blocks, VIP details, and guest preferences for seamless guest experiences

Communicate room-related information accurately to relevant hotel departments to support operational readiness

Maintain courteous, prompt, and accurate communication with corporate clients, travel agents, event organizers, wedding couples, and business partners to build strong relationships

Follow up on pending proposals, contracts, deposits, rooming lists, menu selections, and other required documents to ensure timely completion of sales processes

Escalate service concerns, booking discrepancies, or operational risks to the relevant Sales Manager or department head to mitigate issues

Protect the confidentiality of client information, hotel rates, contracts, and business records to maintain trust and compliance
Located along the historic Singapore River in vibrant Robertson Quay, Novotel Singapore Robertson Quay blends colonial charm with modern comfort. The hotel offers 336 stylish guestrooms and suites, including panoramic river view rooms and spacious suites with workstations. Guests can enjoy a 25 metre outdoor pool, 24 hour gym, meeting facilities, Executive Lounge access for eligible rooms, and diverse dining options, including an all day restaurant, a hidden bar, and a poolside bar.