全职 Regional KYC Operations Manager - APAC 工作, 薪水 up to SGD 13,000, Recruit Avenue Pte. Ltd. 公司招聘中 - Ricebowl

Regional KYC Operations Manager – APAC

About the Role

We are seeking an experienced Regional KYC Operations Manager to lead a regional Client Due Diligence function within a leading international financial institution.

The role will oversee KYC operations across multiple markets, ensuring high-quality client onboarding and periodic review delivery while maintaining strong governance, risk and control standards.

Key Responsibilities

KYC Operations & Delivery

• Take ownership of the team's workflow and overall book of work from allocation through completion.
• Drive productivity, capacity planning and service delivery while maintaining high quality and control standards.
• Oversee KYC due diligence activities in line with internal policies and regulatory requirements.
• Ensure the accuracy and integrity of client data and management information.
• Work closely with regional and global teams to ensure consistent and timely delivery.

Stakeholder Management

• Partner closely with Front Office, Compliance and other operational teams to facilitate document collection and resolve KYC issues.
• Act as an escalation point for complex client due diligence matters.
• Provide senior management with clear, data-driven updates on performance, operational risks and key issues.
• Build strong relationships with internal stakeholders and ensure the KYC function provides responsive, business-focused support.

Governance, Compliance & Risk

• Ensure KYC activities comply with applicable policies, procedures and control standards.
• Provide guidance on complex cases involving PEPs, adverse media, ownership structures and other enhanced due diligence matters.
• Escalate material or high-risk issues appropriately to Compliance and relevant global teams.
• Maintain a strong focus on operational risk, quality assurance and regulatory compliance.

Continuous Improvement & Transformation

• Identify opportunities to improve processes, productivity and service quality.
• Lead or support KYC-related process improvement, technology implementation and UAT initiatives.
• Contribute to regional and global transformation projects.
• Use data and workflow tools to identify trends, bottlenecks and opportunities for operational improvement.
• Drive initiatives that enhance efficiency while strengthening controls and stakeholder experience.

Leadership & People Management

• Lead and develop a sizeable team of KYC professionals.
• Establish clear objectives, performance expectations and development plans.
• Coach and mentor team members and build a high-performance, collaborative culture.
• Manage teams across different locations and support effective remote working arrangements.
• Develop talent and strengthen the team's technical and operational capabilities.

Requirements

• Bachelor's degree in Finance, Business, or a related discipline.
• 12+ years of experience within financial services, with strong exposure to KYC, AML, Client Due Diligence or related operations.
• Proven experience managing and developing KYC/AML teams.
• Strong understanding of KYC, AML, PEPs, adverse media, beneficial ownership and complex corporate structures.
• Experience working with regional or multi-location teams.
• Strong stakeholder management skills, with the ability to engage Front Office, Compliance and senior management.
• Demonstrated experience in process improvement, operational transformation or technology implementation within a KYC environment.
• Strong analytical and problem-solving skills.

23C1935

R1105492

Pay: $10,000.00 - $13,000.00 per month

Experience:

• KYC operations: 10 years (Required)

Work Location: In person