- Singapore
全职 Assistant Operations Executive 工作, 薪水 up to SGD 2,500, APLUS CLEAN SOLUTIONS PTE. LTD. 公司招聘中 - Ricebowl
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职位描述
岗位职责
An On-Site Assistant Operations Executive oversees and manages cleaning operations at client sites, ensuring high-quality services and client satisfaction.
Key Responsibilities:
1.
Manage cleaning staff:
Managing and oversee a pool of cleaners, replace headcount at site if needed.
2.
Ensuring quality standards:
Monitoring and maintaining high cleaning standards, adhering to client requirements.
3.
Client communication:
Building and maintaining relationships with clients, addressing concerns, and gathering feedback.
4.
Scheduling and planning:
Update cleaning schedules, allocating resources, and planning workflows to HQ.
5.
Inventory management:
Managing cleaning supplies, equipment, and materials.
6.
Health and safety:
Ensuring compliance with health and safety regulations, protocols, and client-specific requirements.
7.
Performance monitoring:
Evaluating staff performance, providing feedback, and identifying areas for improvement.
8.
Issue resolution:
Resolving issues, complaints, or conflicts that arise during cleaning operations.
Skills and Qualities:
1.
Leadership:
Ability to motivate, guide, and manage cleaning staff.
2. Communication: Strong verbal and written communication skills for interacting with clients, staff, and management.
3.
Problem-solving:
Ability to resolve issues, think critically, and make decisions.
4.
Attention to detail:
Ensuring high-quality cleaning services, attention to detail, and adherence to client requirements.
5.
Time management:
Effective time management, prioritization, and organization skills.
Goals :
1.
Client satisfaction:
Ensuring high client satisfaction ratings, building strong relationships, and retaining clients.
2.
Quality standards:
Maintaining high-quality cleaning standards, adhering to client requirements, and exceeding expectations.
3.
Operational efficiency:
Optimizing cleaning operations, managing resources, and reducing costs.
4.
Staff performance:
Developing, training, and motivating cleaning staff to improve performance and productivity.
Aplus started in the early 2000s as a two-man team doing ad-hoc cleaning jobs with our bare hands.
With an unwavering commitment to good hygiene and consistently surpassing our client's cleanliness standards, we have grown into an eighty-man team today with the most advanced cleaning equipment to care for over 100 high human traffic premises.
Key Responsibilities:
1.
Manage cleaning staff:
Managing and oversee a pool of cleaners, replace headcount at site if needed.
2.
Ensuring quality standards:
Monitoring and maintaining high cleaning standards, adhering to client requirements.
3.
Client communication:
Building and maintaining relationships with clients, addressing concerns, and gathering feedback.
4.
Scheduling and planning:
Update cleaning schedules, allocating resources, and planning workflows to HQ.
5.
Inventory management:
Managing cleaning supplies, equipment, and materials.
6.
Health and safety:
Ensuring compliance with health and safety regulations, protocols, and client-specific requirements.
7.
Performance monitoring:
Evaluating staff performance, providing feedback, and identifying areas for improvement.
8.
Issue resolution:
Resolving issues, complaints, or conflicts that arise during cleaning operations.
Skills and Qualities:
1.
Leadership:
Ability to motivate, guide, and manage cleaning staff.
2. Communication: Strong verbal and written communication skills for interacting with clients, staff, and management.
3.
Problem-solving:
Ability to resolve issues, think critically, and make decisions.
4.
Attention to detail:
Ensuring high-quality cleaning services, attention to detail, and adherence to client requirements.
5.
Time management:
Effective time management, prioritization, and organization skills.
Goals :
1.
Client satisfaction:
Ensuring high client satisfaction ratings, building strong relationships, and retaining clients.
2.
Quality standards:
Maintaining high-quality cleaning standards, adhering to client requirements, and exceeding expectations.
3.
Operational efficiency:
Optimizing cleaning operations, managing resources, and reducing costs.
4.
Staff performance:
Developing, training, and motivating cleaning staff to improve performance and productivity.
Aplus started in the early 2000s as a two-man team doing ad-hoc cleaning jobs with our bare hands.
With an unwavering commitment to good hygiene and consistently surpassing our client's cleanliness standards, we have grown into an eighty-man team today with the most advanced cleaning equipment to care for over 100 high human traffic premises.
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