Process user ID-related requests, including onboarding, offboarding (e.g. account disablement/deletion), and staff movements in accordance with defined processes.
Prepare and submit access requests based on authorised inputs (e.g. HR staff movement lists), covering multiple systems as required.
Support user account provisioning activities for selected systems where applicable.
Plan and schedule request submissions to support onboarding and offboarding timelines.
Maintain and update tracking records for request status, progress, and deadlines
Liaise with relevant teams and follow up on requests to facilitate completion.
Provide basic user account support activities (e.g. password resets, account unlocks) where required.
Support periodic access review and audit-related activities where required.
Support ad-hoc operational and administrative tasks as assigned.