全职 Restaurant Manager 工作, 薪水 up to SGD 6,500, 6IX 6IX RESTAURANT AND BAR PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

Lead and coordinate daily restaurant operations to deliverexceptional customer service, optimize staff performance, control costs, andpromote the brand. Drive compliance with safety standards and implementpolicies to ensure efficient, sustainable restaurant management.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery

Deliver superior customer service to maximize satisfaction and loyalty

Respond efficiently and accurately to customer complaints to resolve issues promptly

Regularly review product quality and research new vendors to maintain high standards

Organize and supervise staff shifts to optimize coverage and productivity

Appraise staff performance and provide constructive feedback to enhance team effectiveness

Estimate future needs for goods, kitchen utensils, and cleaning products to maintain inventory levels

Ensure compliance with sanitation and safety regulations to uphold health standards

Manage the restaurant’s public image and suggest improvements to enhance reputation

Control operational costs by identifying and implementing waste reduction measures

Create detailed financial reports on weekly, monthly, and annual revenues and expenses to inform management decisions

Promote the brand in the local community through word-of-mouth and restaurant events to increase visibility

Recommend marketing strategies such as discounts and social media ads to reach a broader audience

Train new and current employees on proper customer service practices to maintain service quality

Implement policies and protocols to sustain efficient future restaurant operations

Required competencies and certifications

Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

Proven customer service experience in a managerial capacity

Extensive food and beverage (F&B) knowledge, including the ability to recall ingredients and dishes to inform customers and staff

Familiarity with restaurant management software

Strong leadership, motivational, and people management skills

Acute financial management skills

Preferred competencies and qualifications

Diploma in Business Administration, Hospitality Management, or Culinary Schooling (not essential but advantageous)