Are you passionate about delivering exceptional customer service? Do you have a friendly and engaging personality? We are currently seeking enthusiastic individuals to join our team as F&B Services Associate at St. Giles Mid Valley Kuala Lumpur. This is an exciting opportunity to work in a vibrant and dynamic environment and showcase your skills in the food and beverage industry.
Responsibilities:
- Greet and welcome guests with a warm and friendly demeanor.
- Assist guests in selecting menu items and provide detailed information about the F&B Outlets offerings.
- Take and accurately record food and drink orders.
- Ensure timely and efficient service by coordinating with the kitchen and restaurant staff.
- Deliver food and beverages to guests' tables and ensure accuracy and presentation.
- Anticipate and fulfill guest needs throughout their dining experience.
- Provide recommendations on menu items.
- Process guest payments and maintain accurate cash handling procedures.
- Maintain cleanliness and organization of the dining area, including table setup and resetting.
- Collaborate with the team to create a positive and enjoyable dining atmosphere.
Requirements:
- Previous experience as a Service Associate is preferred, but we welcome enthusiastic individuals who are willing to learn.
- Strong customer service skills with a friendly and outgoing personality.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and handle multiple tasks.
- Attention to detail and a commitment to providing exceptional service.
- Work in shifts, including evenings, weekends and holidays.
Job Type: Full-time
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Meal provided
- Opportunities for promotion
- Parental leave
Education:
Experience:
- Restaurant Service: 1 year (Preferred)
- F&B Management: 1 year (Preferred)
License/Certification:
- Food Handling (Preferred)
Work Location: In person