Job Description
We are looking for a hands-on Service Assistant Engineer / Technician to provide installation, maintenance, repair, and technical support for microscope and imaging systems for life science industrial. The role involves both customer-site and in-house servicing, including troubleshooting, calibration, preventive maintenance, and customer support.
Key Responsibilities
- Install and set up microscopes, cameras, imaging systems, software, and accessories.
- Perform preventive maintenance, servicing, calibration, and repair.
- Troubleshoot mechanical, optical, electrical, and software-related problems.
- Replace faulty components and perform system testing after repair.
- Provide on-site and remote technical support to customers.
- Prepare service reports, maintenance records, and calibration documentation.
- Provide basic user training on equipment operation and proper care.
- Support technical demonstrations, evaluations, and product testing when required.
- Follow company service procedures and safety requirements.
Job Requirements
Education
- NITEC / Higher NITEC / Diploma in Electrical, Electronics, Mechanical, Mechatronics, Biomedical, Precision Engineering, Instrumentation, or related technical fields.
Technical Skills
- Basic knowledge of electrical, electronic, mechanical, or optical systems.
- Able to perform basic troubleshooting and fault finding.
- Able to use common tools and measuring equipment such as multimeters and calipers.
- Experience with microscopes, imaging systems, laboratory instruments, or related equipment is an advantage.
Experience
- 1 to 3 years of relevant servicing or equipment maintenance experience is preferred.
- Experience with microscope, laboratory, hospital, or semiconductor equipment is an advantage.
- Fresh graduates with good technical knowledge and a willingness to learn are welcome to apply.
Other Requirements
- Good communication and customer service skills.
- Hands-on with good problem-solving skills.
- Able to work independently and as part of a team.
- Willing to travel to customer sites such as factories, laboratories, hospitals, clinics, and cleanrooms.
- Responsible, detail-oriented, and safety-conscious.
- Able to handle equipment weighing approximately 10 to 20 kg occasionally.
Pay: $2,500.00 - $3,500.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Parental leave
- Promotion to permanent employee
Work Location: In person