全职 Parcel Hub Crew 工作, 薪水 up to MYR 2,600, Boxplus Digital Malaysia Pahang 公司招聘中 - Ricebowl

• Introduce and explain BoxPlus Smart Parcel Cabinet.
• Teach couriers, guests and guards how to use the locker.
• Answer customer questions.
• Help customers when they have parcel-related issues.
• Communicate with the customer service team when escalation is needed.
• Check that lockers are working and ready.
• Follow the launch/setup checklist.
• Assist customer unable to retrieve parcel
• Collect parcels that are left/staying at the designated area.
• Deliver them to guests.
• Make sure parcels are handled professionally.
• Put up advertising/promotional stickers at assigned locations.
• Build relationships and potentially generate leads.
• Manage and monitor the BoxPlus Parcel Hub in Genting, including ensuring parcels are properly organized, stored, and handled securely.
• Monitor parcel collection and delivery activities at the BoxPlus Parcel Hub.
• Assist customers, couriers, and guests with parcel-related enquiries and ensure smooth daily parcel hub operations.

Requirements

• Minimum SPM or equivalent qualification.
• Good communication and interpersonal skills.
• Able to communicate in English and Bahasa Malaysia; additional languages are an advantage.
• Basic computer knowledge and familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Comfortable using digital systems and applications for daily work.
• Customer-service oriented, responsible, and able to handle customers professionally.
• Able to work independently and as part of a team.
• Good organizational skills and attention to detail.
• Willing to work on-site at Genting and follow the assigned working schedule.

Pay: From RM2,600.00 per month

Work Location: In person