- Yishun North Region (Singapore) Singapore
全职 Operation Manager 工作, 薪水 up to SGD 12,000, LEE QUAN (HAI ZHONG BAO) PTE. LTD. North Region (Singapore) 公司招聘中 - Ricebowl
Operation Manager
LEE QUAN (HAI ZHONG BAO) PTE. LTD.
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工作地点
职位描述
岗位职责
Operations Oversight
Supervise and ensure smooth daily operations across multiple stalls/outlets.
Maintain consistency in service, food quality, and hygiene standards.
Conduct regular audits on cleanliness, safety, and compliance with
SFA regulations
.
Staff Management & Support
Plan and manage staff schedules, ensuring adequate manpower coverage.
Step in to cover operations on staff off-days, including cashiering, drinks stall, or floor supervision when required.
Train, motivate, and mentor staff to maintain service quality.
Performance & Reporting
Monitor stall performance, overall sales trends, labour cost, and daily operational KPIs.
Identify areas of improvement and implement practical productivity initiatives (e.g., manpower scheduling, workflow efficiency, equipment use).
Prepare and submit regular reports on outlet operations and performance to management.
Customer & Community Engagement
Handle customer feedback and resolve issues on the ground.
Build rapport with stallholders, regular customers, and nearby community.
Business Support
Support new stall setups and assist with outlet openings when required.
Coordinate with stallholders on menu rollouts, seasonal promotions, and community-driven campaigns.
Ensure consistency in promotions, pricing, and operational standards across outlets.
Requirements
Prior experience in F&B operations, preferably in a coffeeshop or food court setup.
Hands-on and flexible, willing to cover frontline roles when necessary.
Familiarity with manpower scheduling,
SFA hygiene standards
, and basic cost control.
Good interpersonal and problem-solving skills.
Willingness to work shifts, weekends, and public holidays when required.
Salary & Benefits
Base Salary Range:
SGD 2,800 – 3,800 / month
(depending on experience and scope)
Performance-based incentives (linked to outlet performance / rental collection targets)
Staff meals provided
Transport allowance (if covering multiple outlets)
Uniform provided
Career growth opportunities within the group
Supervise and ensure smooth daily operations across multiple stalls/outlets.
Maintain consistency in service, food quality, and hygiene standards.
Conduct regular audits on cleanliness, safety, and compliance with
SFA regulations
.
Staff Management & Support
Plan and manage staff schedules, ensuring adequate manpower coverage.
Step in to cover operations on staff off-days, including cashiering, drinks stall, or floor supervision when required.
Train, motivate, and mentor staff to maintain service quality.
Performance & Reporting
Monitor stall performance, overall sales trends, labour cost, and daily operational KPIs.
Identify areas of improvement and implement practical productivity initiatives (e.g., manpower scheduling, workflow efficiency, equipment use).
Prepare and submit regular reports on outlet operations and performance to management.
Customer & Community Engagement
Handle customer feedback and resolve issues on the ground.
Build rapport with stallholders, regular customers, and nearby community.
Business Support
Support new stall setups and assist with outlet openings when required.
Coordinate with stallholders on menu rollouts, seasonal promotions, and community-driven campaigns.
Ensure consistency in promotions, pricing, and operational standards across outlets.
Requirements
Prior experience in F&B operations, preferably in a coffeeshop or food court setup.
Hands-on and flexible, willing to cover frontline roles when necessary.
Familiarity with manpower scheduling,
SFA hygiene standards
, and basic cost control.
Good interpersonal and problem-solving skills.
Willingness to work shifts, weekends, and public holidays when required.
Salary & Benefits
Base Salary Range:
SGD 2,800 – 3,800 / month
(depending on experience and scope)
Performance-based incentives (linked to outlet performance / rental collection targets)
Staff meals provided
Transport allowance (if covering multiple outlets)
Uniform provided
Career growth opportunities within the group
重要安全守则
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