- Kuala Lumpur Federal Territory Malaysia
全职 Process Executive - Customer Service (Cantonese Speaker) 工作, 薪水, Cognizant Federal Territory 公司招聘中 - Ricebowl
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工作地点
职位描述
岗位职责
Key Roles And Responsibilities
- Handle enquiries through phone/live chat and provide extra-ordinary service to our customers in a professional and timely manner
- Address members’ enquiries effectively and maintain satisfactory quality of customer service
- Make appropriate recommendations to meet customers’ expectation
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry
- Good knowledge of Healthcare and medical insurance product
- Good communication skills and professional telephone manner
- Fluent in Cantonese (reading, speaking, writing)
- Strong sense of responsibility with high level of integrity and trust
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
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