Key Responsibilities
Lead Handling & Follow-Up
- Respond promptly to inbound leads from Facebook/Instagram ads, walk-ins, and referrals
- Conduct consultation calls/meetings with students and parents to understand academic background and goals
- Maintain consistent follow-up cadence to move leads through the funnel (inquiry → consultation → application → offer → enrollment)
Student Advising
- Recommend suitable courses/institutions (local and overseas) based on SPM/STPM/UEC results and budget
- Explain admission requirements, scholarship options, and financing
- Assist with document collection and application submission
CRM & Data Management
- Log every lead, interaction, and status update in the recruitment tracking system/dashboard
- Keep funnel data accurate for reporting (inquiries, conversions, drop-offs by channel)
Event & Campus Support
- Support education fairs, school talks, and campus tour logistics
- Represent GoUni at recruitment events
Partner Coordination
- Liaise with university/college admissions officers on application status
- Stay current on partner institutions' programs, intakes, and requirements
Pay: RM2,500.00 - RM5,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person