- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
Person & Skillset Requirements
• Bachelor’s degree in Computer Science, Information Technology, or related field is desired.• 4+ Years of application architecture and support methodologies experience in banking.• Proficiency in SQL and relational databases (e.g., Oracle, MySQL).• Experience with Linux/Unix environments and scripting (e.g., Shell, Python).• Familiarity with ITIL processes (Incident, Problem, Change Management).• Good analytical and troubleshooting skills.• Experience with Agile methodologies such as Scrum or Kanban.• Knowledge of Java/.NET applications and middleware technologies.• Understanding of API integrations and web services.• Strong communication and collaboration skills for working with cross-functional teams.
The key responsibilities of this role, among others are :-
• Monitor, maintain, and support enterprise applications to ensure high availability and performance.• Investigate and resolve application-related incidents, problems, and service requests within agreed SLAs.• Perform root cause analysis and implement permanent fixes to prevent recurring issues.• Collaborate with development teams for bug fixes, enhancements, and deployment activities.• Manage application configurations, patches, and upgrades in production and non-production environments.• Document processes, troubleshooting steps, and technical solutions for knowledge sharing.• Ensure compliance with security and regulatory standards during application maintenance.• Provide on-call support and participate in incident management during critical outages.
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。