Job Scope:
Stakeholder Engagement & Outreach
- Assist the team in conducting outreach activities to stakeholders via phone calls, emails, and other communication platforms.
Data Management & Reporting
- Update and maintain records of communications, including call outcomes, follow-up actions and stakeholder details in designated tracking system such as Excel sheet.
- Assist in analysing outreach outcomes to identify trends, gaps, and opportunities for improvement.
- Support the team in preparing and maintaining reports on outreach performance, including basic analysis and recommendations to support team targets.
Resources & Collaterals
- Monitor and maintain collaterals and materials inventory to support outreach activities.
Inquiry Handling
- Respond to stakeholder inquiries professionally and escalate complex issues when necessary.
Other support & Continuous improvement
- Draft professional emails, presentation slides, and supporting materials for stakeholder engagement and internal reporting.
- Assist in administrative and coordinating meetings, briefings, and events, ensuring smooth execution and proper documentation.
- Contribute ideas to improve outreach processes, reporting efficiency, and stakeholder engagement strategies.
- Perform any other tasks as assigned to support the division’s operations and targets, which may include presentation, simple artwork designing and write up.
Requirements:
- Hold at least a Diploma or higher in any field.
- Fluent in English; proficiency in additional languages is an advantage.
- Strong communication, analytical and interpersonal skills
- Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
- Good presentation skills and ability to work independently.
- Fresh graduates and current undergraduates are encouraged to apply.
- Immediate availability preferred.
Pay: RM2,400.00 - RM3,000.00 per month
Application Question(s):
- Good command of written and spoken English.
Work Location: In person