Company Overview
HCH Group is a leading provider in Singapore of cleaning, hygiene, environmental, and air purification solutions. We serve residential, commercial, industrial, healthcare, educational, and residential sectors with sustainable services focused on healthier spaces and career growth.
Job Summary
Organised and detail-oriented Sales / Admin Coordinator supporting sales activities from enquiry to service delivery. You will prepare quotations, coordinate appointments, follow up with customers, and collaborate with operations to ensure smooth sales and service processes.
Responsibilities
Manage customer enquiries and follow up to convert leads into confirmed jobs
Prepare accurate quotations, proposals, presentations, and sales documents to support sales efforts
Coordinate appointments and site visits to align with customer and operational schedules
Maintain detailed records of sales leads, quotations, and customer information for tracking and reporting
Respond promptly and professionally to customer enquiries to enhance satisfaction and retention
Coordinate customer requirements with the Operations Team to ensure timely service delivery
Follow up on service arrangements, schedules, and special requests to meet customer needs
Maintain positive relationships with existing and potential customers through effective communication
Handle customer feedback and escalate operational issues to relevant teams for resolution
Prepare and maintain sales and administrative documents, ensuring accuracy and accessibility
Update customer databases, quotation records, and sales pipelines to support sales tracking
Assist with invoicing and related documentation to facilitate billing processes
Organise internal appointments and follow-ups to support team coordination
Support management and sales team by preparing reports and performing administrative tasks
Building Cleaner, Safer and Healthier Environments
HCH Group is a leading provider of cleaning, hygiene, environmental, and air purification solutions in Singapore. Through our portfolio of brands, we deliver innovative and sustainable services to commercial, industrial, healthcare, educational, and residential sectors.
Driven by service excellence, technology, and people development, we are committed to creating healthier spaces while providing rewarding career opportunities for passionate individuals.
Why Join Us?
Career Growth & Development
Dynamic & Supportive Team Culture
Training & Upskilling Opportunities
Competitive Remuneration & Benefits
Opportunity to Make a Meaningful Impact
Be Part of Our Growing Team Today!