- Pasir Ris East Region (Singapore) Singapore
兼职 Flexi Reservations Officer 工作, 薪水 up to SGD 12, Jet Quay Pte. Ltd. East Region (Singapore) 公司招聘中 - Ricebowl
Flexi Reservations Officer
Jet Quay Pte. Ltd.
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职位描述
岗位职责
At JetQuay, we’re all about providing a world-class experience for our VIP passengers at Changi Airport. We cater to those who expect nothing less than exceptional service — and that’s where you come in! As a Reservations Officer, you’ll be the first point of contact for our valued guests, ensuring their journey starts on a high note. You’ll be part of a passionate team that thrives on delivering personalized experiences, helping passengers from around the globe feel special and well taken care of.
Monday to Friday, having 2 shifts (9am to 2pm / 5pm to 10pm), so flexibility to work across different hours
What You'll Be Doing:
Making Dreams Come True (Literally):
Handle and manage VIP reservations for our exclusive Meet & Greet services. Every booking counts — and you’ll be the one to make it happen!
Creating Memorable Experiences:
Provide personalized service to our guests, answering queries, providing information, and ensuring every need is met with a smile (even if they can’t see it!).
Teamwork in Action:
Work closely with our operations and sales teams to ensure every detail is sorted for our passengers. Think of yourself as the behind-the-scenes hero.
Keeping Things Organized:
Keep our reservation system running smoothly, ensure reports are up to date, and manage payments and billing in a seamless and efficient manner.
Problem-Solving:
Sometimes things don’t go as planned — but no worries! You’ll handle any bumps in the road with grace, finding quick solutions to ensure our guests continue to have a top-tier experience.
Shift Magic:
Whether it’s the rush of a busy evening or a quiet early morning, you’ll be on top of all reservations, ensuring everything runs smoothly across different shifts.
What We're Looking For:
A customer-focused attitude with a flair for making people feel welcome and valued.
Minimum
GCE 'O' Level
or equivalent qualification.
1-2 years’
experience in customer service or reservations, ideally in a hospitality or aviation setting.
Good with tech — basic proficiency in
Microsoft Office
is a must. Familiarity with reservation software? Even better!
Strong communication skills and a natural ability to engage with people.
Comfortable working
shift hours
A team player who thrives in a fast-paced, dynamic environment.
The JetQuay CIP Terminal is an elite Airport terminal at Singapore Changi Airport which opened in September 2006. As the choice terminal for discerning travelers, JetQuay is equipped and furnished to serve up a comprehensive suite of top-notch VIP services, including dedicated airline check-in and immigration clearance, a well-appointed lounge to relax pre or post flight, as well as a limousine service that escorts elite guests to and from their private jet, charters or on full-service carriers, on any class - arriving, departing or transiting through Singapore Changi Airport.
Monday to Friday, having 2 shifts (9am to 2pm / 5pm to 10pm), so flexibility to work across different hours
What You'll Be Doing:
Making Dreams Come True (Literally):
Handle and manage VIP reservations for our exclusive Meet & Greet services. Every booking counts — and you’ll be the one to make it happen!
Creating Memorable Experiences:
Provide personalized service to our guests, answering queries, providing information, and ensuring every need is met with a smile (even if they can’t see it!).
Teamwork in Action:
Work closely with our operations and sales teams to ensure every detail is sorted for our passengers. Think of yourself as the behind-the-scenes hero.
Keeping Things Organized:
Keep our reservation system running smoothly, ensure reports are up to date, and manage payments and billing in a seamless and efficient manner.
Problem-Solving:
Sometimes things don’t go as planned — but no worries! You’ll handle any bumps in the road with grace, finding quick solutions to ensure our guests continue to have a top-tier experience.
Shift Magic:
Whether it’s the rush of a busy evening or a quiet early morning, you’ll be on top of all reservations, ensuring everything runs smoothly across different shifts.
What We're Looking For:
A customer-focused attitude with a flair for making people feel welcome and valued.
Minimum
GCE 'O' Level
or equivalent qualification.
1-2 years’
experience in customer service or reservations, ideally in a hospitality or aviation setting.
Good with tech — basic proficiency in
Microsoft Office
is a must. Familiarity with reservation software? Even better!
Strong communication skills and a natural ability to engage with people.
Comfortable working
shift hours
A team player who thrives in a fast-paced, dynamic environment.
The JetQuay CIP Terminal is an elite Airport terminal at Singapore Changi Airport which opened in September 2006. As the choice terminal for discerning travelers, JetQuay is equipped and furnished to serve up a comprehensive suite of top-notch VIP services, including dedicated airline check-in and immigration clearance, a well-appointed lounge to relax pre or post flight, as well as a limousine service that escorts elite guests to and from their private jet, charters or on full-service carriers, on any class - arriving, departing or transiting through Singapore Changi Airport.
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