全职 Cisco UCM - AV - VOIP - Support Engineer 工作, 薪水, Ampstek 公司招聘中 - Ricebowl

Position: Cisco UCM / AV / VOIP - Support Engineer

Location: Singapore

Contract: 12+ Months and Extendable

Job Description:

Cisco UCM / AV / VOIP - Support Engineer

Administer and support Cisco UCM / Unified Communications Manager environments.

Administer and support Cisco Webex Cloud services.

Design, implement and support interoperability between:

Cisco Video Conferencing

Cisco UCM

Webex Cloud

Zoom, Teams

Support Cisco Room Series, Webex Room devices, codecs, collaboration endpoints and associated peripherals.

Provide L2/L3 operational support for conference rooms and collaboration technologies.

Plan and execute VC technology refresh projects.

Provide technical support for Client Events and other high-profile corporate events.

Collaborate closely with the Global Design team to align with the latest room design standards and updates.

Coordinate with the Places team and AV vendors to ensure design accuracy and technical alignment.

Mandatory Skills

Cisco UCM / CUCM

Cisco Video Conferencing

Cisco Webex Room devices

Cisco codecs/endpoints

SIP

H.323

Video conferencing protocols

Webex

Zoom, Teams

Incident / change management

Network fundamentals – TCP/IP, DNS, DHCP, QoS, VLANs

Desired skills:

Cisco Networking ( CCNA, CCNP ) certifications

Excellent written and verbal communication skills