Company Overview
Onsite Health Pte. Ltd. provides chiropractic and related onsite healthcare services at workplaces and operates two clinics in Singapore, serving professionals, expats, and corporate clients with wellness programs and ergonomic assessments.
Job Summary
You will be the first point of contact for patients, managing bookings, check-ins, payments, and communications while supporting clinic operations and collaborating with healthcare practitioners to ensure excellent patient care.
Responsibilities
Greet patients warmly and manage their check-in process efficiently to ensure smooth clinic flow
Handle appointment bookings, rescheduling, and enquiries via phone, WhatsApp, and email promptly and accurately
Follow up on missed appointments, pending bookings, and send reminders to maintain patient engagement
Process payments and reconcile daily collections to ensure accurate financial records
Support insurance claims, billing, and issuance of receipts to facilitate patient transactions
Coordinate schedules across chiropractors, physiotherapists, and both clinic locations to optimize appointment flow
Manage referrals, medical reports, and correspondence with insurers and doctors to maintain comprehensive patient documentation
Maintain tidy and complete patient records and documentation for compliance and operational efficiency
Keep the clinic environment clean, stocked, and presentable to provide a welcoming atmosphere
Assist the team with general clinic operations to support daily activities and patient care
Preferred competencies and qualifications
1–2 years of experience in reception, front desk, or administrative roles, preferably in healthcare or clinic settings
Other Information
Schedule
Work 5 days per week
At least one weekend day required (Saturday or Sunday), with preference for both days
Higher pay reflects stronger weekend availability
Salary
SGD $2,800 – $3,000 per month, depending on experience and weekend availability
Why Onsite Health
Two conveniently located clinics at Novena Medical Centre and Capital Building, Raffles Place
Friendly, supportive team environment where your contributions matter
Diverse role involving clinic work and corporate wellness exposure
Opportunities for growth into clinic operations
Locations
Novena Medical Centre — 10 Sinaran Drive #10-02
Capital Building — 22 Malacca Street #11-02, Raffles Place
ONSITE HEALTH PTE. LTD.
Provides onsite health care in the form of chiropractic and other related services at the workplace.