全职 Servicedesk Engineer 工作, 薪水, RAPSYS TECHNOLOGIES PTE LTD 公司招聘中 - Ricebowl

We're Hiring: Servicedesk Engineer!

We are looking for a motivated and customer-focused Servicedesk Engineer to join our team in Singapore. As a key member of our IT support staff, you will provide first-line technical assistance to users, troubleshoot issues, and ensure seamless IT operations within the organization.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Servicedesk Engineer

What You'll Do:
️ Provide first-level technical support for hardware, software, and network issues
Respond promptly to service requests via phone, email, or ticketing system
Troubleshoot and resolve common user problems efficiently
Document solutions and maintain accurate records of incidents
Collaborate with other IT team members for complex escalations
Guide users on best practices for IT security and usage
Ensure high customer satisfaction through professional communication

What We're Looking For:
Minimum 1 year of experience in an IT support or servicedesk role
Strong problem-solving skills and attention to detail
Excellent verbal and written communication abilities in English
Familiarity with Windows/Mac OS environments and common applications
Ability to prioritize tasks in a fast-paced office environment
Team player with a proactive attitude toward learning new technologies

If you're ready to launch your career in IT support, apply now and become part of our dynamic team!