1) Infrastructure Management
a) Enterprise Solution Standards, Target-State Alignment & Roadmap
- Develop and manage enterprise architecture principles, solution patterns, and technology roadmaps aligned with University strategies and digital transformation goals.
- Evaluate and recommend scalable, secure, and cost-effective technology solutions, including cloud technologies and emerging innovations.
- Assess solution risks, assumptions, and success measures while driving technology standards, continuous improvement, and adoption.
b) Enterprise Architecture Design, Governance & Compliance
- Analyse current-state architecture and design end-to-end solutions that meet business, technical, security, and governance requirements.
- Develop and govern solution architecture documentation, ensuring compliance with enterprise standards and IT governance frameworks.
- Promote reusable architecture patterns and oversee solution readiness, scalability, integration, support, monitoring, and disaster recovery.
c) Enterprise Solution Delivery Across On-Prem, Cloud & Data Centre Transformation
- Provide enterprise solution architecture leadership across on-premises, cloud, hybrid, and data centre environments to drive technology modernisation.
- Guide the adoption of virtualisation, containerisation, platform, data, and integration technologies to support scalable and effective solutions.
- Embed security-by-design, governance, and risk management principles across solution architecture and technology implementation.
d) Project & Program Delivery Leadership
- Lead end-to-end enterprise solution delivery, from design and implementation through deployment and operational transition.
- Oversee solution architecture across complex projects, resolving cross-system technical issues to ensure reliable outcomes.
- Support technology change through migration planning, rollout strategies, and operational readiness.
e) Stakeholder Engagement, Advisory
- Provide customer-focused solution guidance aligned with business objectives, performance targets, and organisational needs.
- Advise stakeholders on technical, operational, cost, and risk considerations, presenting clear recommendations to support decision-making.
- Collaborate with academic and professional stakeholders to drive solution adoption and successful outcomes.
f) Leadership & Transformation
- Lead continuous improvement initiatives focused on standardisation, simplification, consolidation, and cost optimisation.
- Manage stakeholder expectations and change across Faculties and departments to improve client satisfaction and strengthen relationships.
- Lead vendor and stakeholder meetings and presentations to communicate architectural plans, solutions, and recommendations.
2) Others
- Assist and support the Manager, Infrastructure & Cybersecurity Risk to implement and to ensure compliance with all University IT-related policies.
- Develop and maintain various procedural and technical documents in areas such as customer service and application support.
- Prepare and provide reports on the relevant information as and when needed by the Management.
JOB REQUIREMENTS
- Bachelor’s degree in Information Technology (IT), Computer Science or other related discipline from a recognised institution.
- Master’s degree holder can be considered.
- Minimum 3 - 5 years of relevant working experience including one (1) year at supervisory level in leading a team of staff.
- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, VMware) are preferred.
- Proven experience in enterprise architecture, cloud/infrastructure programs, and developing HLD, DLD, and LLD documentation.
- Strong knowledge of architecture governance, ITIL/ITSM, Agile, and DevOps practices.
- Ability to translate business requirements into scalable solutions and ensure design-to-implementation alignment.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
- Ability to adapt to emerging technologies and work flexible hours when required.
Pay: RM6,000.00 - RM10,000.00 per month
Work Location: In person