Job Scope:
- Assist in overseeing the daily operations of the restaurant/F&B department
- Ensure smooth day-to-day operations and maintain high standards of food quality and customer service
- Supervise and support the service team to ensure efficient operations
- Prepare staff duty rosters and manage manpower scheduling
- Monitor staff attendance, performance, and discipline
- Train, coach, and motivate team members to deliver excellent customer service
- Handle customer enquiries, feedback, and complaints professionally
- Monitor inventory, stock levels, and place orders when necessary
- Ensure compliance with food safety, hygiene, and company SOPs
- Coordinate with the kitchen and other departments to ensure smooth operations
- Assist in achieving sales targets and controlling operational costs
Requirements:
- Diploma or Bachelor's Degree in Hospitality, Food & Beverage, Business Administration, or a related field is preferred
- Minimum 3 years of supervisory or managerial experience in the F&B industry
- Proficient in Bahasa Malaysia and English; Mandarin is an added advantage
- Strong leadership and team management skills
- Good communication and interpersonal skills
- Able to work on rotating shifts, weekends, and public holidays
- Basic computer skills (Microsoft Excel, Word, and POS system knowledge is an advantage)
- Good problem-solving and decision-making abilities
Benefits:
- Annual Leave / Medical Leave / Replacement Leave
- EPF , Socso & EIS
- Incentives
- Overtime Pay
- Staff Meals
- Medical Benefits
Can Whatsapp to HR Department *************
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Cameron Highlands: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Sila kongsi nombor telefon anda untuk kami hubungi
- Adakah anda mempunyai pengangkutan sendiri untuk tujuan perjalanan ke tempat kerja?
Location:
- Cameron Highlands (Preferred)
Work Location: In person