Family Group: Allied Health
Statement of Purpose
This position supports the Audiology service in Otorhinolaryngology Head and Neck Surgery (ENT) Clinic by providing diagnostic hearing assessments, hearing aid and administrative support, to ensure high-quality patient care, operational excellence, and efficient service delivery.
Requirements
Polytechnic Diploma or GCE ‘A’ Level or equivalent
Certification in Audiometry (e.g. Basic Industrial Audiometry) will be an advantage
Basic IT proficiency (e.g. Microsoft Office, clinical systems)
Good communication and interpersonal skills
Able to work independently and as a team
Demonstrates positive, accountable, and proactive attitude
Committed to continuous learning and improvement
Key responsibilities
Clinical duties
Conduct diagnostic audiological assessments, such as Otoscopy, Pure Tone Audiometry, Tympanometry, Otoacoustic Emission, Acoustic Reflexes, Eustachian Tube Dysfunction test, Aided Audiometry etc.
Provide basic hearing aid support, including troubleshooting, changing of parts, and coordination of repairs
Administration and Operation
Perform daily calibration of equipment
Maintenance of office & test equipment
Refill and stock take of inventories of accessory and consumable supplies
Review and verify Hearing Aid Inventory and billing records to ensure compliance with established procedure
Assist in scheduling of patients' appointment
Triage patients for hearing aid appointment
Other
Perform other duties as assigned by immediate Reporting Officer or Head of Department, ENT