- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
工作地点
职位描述
岗位职责
Join Our Growing Call Center Team in Bangsar, KL!
We are expanding and looking for enthusiastic, motivated individuals to join our fast-growing BPO company. If you are passionate about customer service and want to build your career in a supportive environment, we would love to hear from you.
What We OfferBasic salary up to RM2,500 + monthly incentives up to RM2,000
Potential Income within 3 Month RM4,000 - RM5,000
Office hours only: Monday to Friday, 9:00 AM - 6:00 PM | Saturday, 9:00 AM - 1:00 PM
No night shift
Convenient location: Office directly above LRT Kerinchi
Comprehensive training and structured onboarding provided
Performance-based incentives and ongoing coaching
Clear career progression to Senior Executive / Team Lead
Career level: Entry-Level / Junior Executive
Experience: 0-2 years experience, fresh graduates are welcome to apply
Education: Minimum SPM / Diploma
Good communication skills in Bahasa Malaysia and English
Mandarin/Cantonese is an added advantage
Positive attitude, willingness to learn, and strong team spirit
Answer customer enquiries via inbound and outbound calls, email, and follow-up communication
Explain products and services clearly to customers
Assist customers with billing, payment, and service-related issues
Update CRM and customer records accurately in the system
Follow call scripts, service guidelines, and standard operating procedures
Resolve customer issues professionally and provide suitable solutions
Support multiple projects or campaigns when assigned
Meet daily and weekly KPIs, service targets, and quality standards
Deliver excellent customer service at all times
Easy-to-access office location directly above LRT Kerinchi
Structured training for candidates with no prior experience
Friendly, supportive, and dynamic working environment
Attractive earning potential with salary plus incentives
Career growth opportunities with a clear promotion path
Apply now for an immediate interview and start your customer service career with us.
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