- Singapore
全职 Order Management (Customer Service Executive) Seletar 工作, 薪水 up to SGD 4,200, PERSOL 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
Support Key Account Managers in maintaining strong customer relationships and enhancing business engagement and performance.
Provide internal sales support to capture ad hoc business opportunities through existing sales channels.
Manage daily order processing activities, including order receipt, sales order maintenance, and preparation of basic RFQs, consulting Account Managers when required.
Utilize ERP systems such as QAD, SAP, or Oracle for order management and customer support functions.
Respond promptly and professionally to customer enquiries, quotations, orders, and invoicing matters.
Ensure the accurate recording and maintenance of customer, product, batch number, and specification information.
Coordinate closely with production, purchasing, and logistics teams to ensure product availability and timely delivery to customers.
Maintain proactive communication with both customers and internal stakeholders to facilitate seamless operations.
Coordinate and follow up on customer complaints, working with relevant departments to ensure timely resolution.
Prioritize and manage multiple tasks effectively while supporting business objectives and management initiatives.
Develop a solid understanding of the company's products and services to address customer enquiries efficiently.
Provide regular updates and feedback to the Sales team regarding customer requirements, order status, and market insights.
Maintain a professional, organized, and safe office environment in line with company housekeeping standards.
Requirements
Degree
3+ years of experience in customer service or a related role, preferably within the chemical industry
Excellent communication and time management
Capable of managing multiple accounts and handling escalated cases simultaneously
Comfortable with
occasional overtime and short period business travel
as needed
Info
Duration: 1 Year Contract (likely to renew on long term basis subject to business needs and performance)
Location: Seletar
Working hrs: Mon to Fri Office hrs
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
Provide internal sales support to capture ad hoc business opportunities through existing sales channels.
Manage daily order processing activities, including order receipt, sales order maintenance, and preparation of basic RFQs, consulting Account Managers when required.
Utilize ERP systems such as QAD, SAP, or Oracle for order management and customer support functions.
Respond promptly and professionally to customer enquiries, quotations, orders, and invoicing matters.
Ensure the accurate recording and maintenance of customer, product, batch number, and specification information.
Coordinate closely with production, purchasing, and logistics teams to ensure product availability and timely delivery to customers.
Maintain proactive communication with both customers and internal stakeholders to facilitate seamless operations.
Coordinate and follow up on customer complaints, working with relevant departments to ensure timely resolution.
Prioritize and manage multiple tasks effectively while supporting business objectives and management initiatives.
Develop a solid understanding of the company's products and services to address customer enquiries efficiently.
Provide regular updates and feedback to the Sales team regarding customer requirements, order status, and market insights.
Maintain a professional, organized, and safe office environment in line with company housekeeping standards.
Requirements
Degree
3+ years of experience in customer service or a related role, preferably within the chemical industry
Excellent communication and time management
Capable of managing multiple accounts and handling escalated cases simultaneously
Comfortable with
occasional overtime and short period business travel
as needed
Info
Duration: 1 Year Contract (likely to renew on long term basis subject to business needs and performance)
Location: Seletar
Working hrs: Mon to Fri Office hrs
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多