1 WALLICH STREET Central Region (Singapore) Singapore
职位描述
岗位职责
Follow up with standard process to respond to reported risk cases in a timely and accurate manner via internal platforms and support tools;
Summarize and classify the feedback cases reported, check the response and case solving quality weekly.
Figure out the shortness or issues of online risk control policy and process while handling cases, work with internal team to improve the policy and process.
Educate internal and external stakeholders to ensure compliance with our processes