- Outram Central Region (Singapore) Singapore
全职 Service Now Developer 工作, 薪水 up to SGD 7,800, TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
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职位描述
岗位职责
Role Overview
We are seeking a highly skilled
ServiceNow Specialist
tooversee, design, and optimize our ServiceNow platform. In this role, you willbe the go-to expert for our
ServiceNow suite of products
, responsiblefor aligning the platform's capabilities with our strategic business goals.
The ideal candidate possesses deep technical expertise acrossmultiple ServiceNow modules and a proven track record of delivering scalable,enterprise-level workflows.
Key Responsibilities
Platform Architecture & Design:
Design the Org's Architecture and lead implementation, configuration, and customization of the
ServiceNow suite of products
ensuring alignment with industry best practices.
Module Implementation:
Deploy and optimize key ServiceNow workflows across various domains, including but not limited to:
App Engine Enterprise:
Design and develop custom workflows, Flow Designers, Business Rules, Client Scripts, and UI Policies to streamline business processes.
IT Service Management (ITSM):
Incident, Problem, Change, and Request Management.
HR Service Delivery (HRSD), Customer Service Management (CSM) & Now Assist.
Platform Governance:
Oversee platform upgrades, clone-backs, patch applications, and maintain instance health and performance metrics.
Collaboration & Support:
Work closely with cross-functional teams and stakeholders to gather requirements, translate them into technical specifications, and provide tier-3 platform support.
Requirements
.
Software Quality Assurance and Software Testing Services.
We are seeking a highly skilled
ServiceNow Specialist
tooversee, design, and optimize our ServiceNow platform. In this role, you willbe the go-to expert for our
ServiceNow suite of products
, responsiblefor aligning the platform's capabilities with our strategic business goals.
The ideal candidate possesses deep technical expertise acrossmultiple ServiceNow modules and a proven track record of delivering scalable,enterprise-level workflows.
Key Responsibilities
Platform Architecture & Design:
Design the Org's Architecture and lead implementation, configuration, and customization of the
ServiceNow suite of products
ensuring alignment with industry best practices.
Module Implementation:
Deploy and optimize key ServiceNow workflows across various domains, including but not limited to:
App Engine Enterprise:
Design and develop custom workflows, Flow Designers, Business Rules, Client Scripts, and UI Policies to streamline business processes.
IT Service Management (ITSM):
Incident, Problem, Change, and Request Management.
HR Service Delivery (HRSD), Customer Service Management (CSM) & Now Assist.
Platform Governance:
Oversee platform upgrades, clone-backs, patch applications, and maintain instance health and performance metrics.
Collaboration & Support:
Work closely with cross-functional teams and stakeholders to gather requirements, translate them into technical specifications, and provide tier-3 platform support.
Requirements
- 3+ yearsof experience as a ServiceNow Developer, Administrator, or Consultant.
- Experience managing full-lifecycle ServiceNow deployments andupgrades.
- Deep,hands-on expertise across the
.
- Proficiency in JavaScript, Glide API, HTML/CSS, and ServiceNow scripting.
- Experience with ServiceNow database structures and CMDB configuration.
- Strongunderstanding of ITIL frameworks and processes.
- Excellentanalytical and problem-solving skills.
- Ability to translate complex business requirements into technicalworkflows.
Software Quality Assurance and Software Testing Services.
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