全职 Sr Technical Lead (Support - Operations) 工作, 薪水, HCLTech 公司招聘中 - Ricebowl

Singapore, Singapore
Job Summary

Own Datadog full-stack observability across infrastructure, application, network, and cloud components.

• Fine-tune and optimize existing Datadog monitoring configurations, dashboards, alerts, and synthetics.
• Implement advanced Datadog functionalities such as APM distributed tracing, RUM, log analytics, and CI/CD pipeline integrations.
• Define observability KPIs and SLIs/SLOs aligned to business and IT service health.
• Develop and maintain custom monitors, service maps, and metric dashboards for proactive monitoring.
• Integrate Datadog with incident management systems (ServiceNow, OpsGenie, PagerDuty, etc.).
• Collaborate with developers, SREs, and infrastructure teams to trace, diagnose, and resolve performance bottlenecks.
• Mentor team members and document observability use cases and best practices.

Own Datadog full-stack observability across infrastructure, application, network, and cloud components.
Fine-tune and optimize existing Datadog monitoring configurations, dashboards, alerts, and synthetics.
Implement advanced Datadog functionalities such as APM distributed tracing, RUM, log analytics, and CI/CD pipeline integrations.
Define observability KPIs and SLIs/SLOs aligned to business and IT service health.
Develop and maintain custom monitors, service maps, and metric dashboards for proactive monitoring.
Integrate Datadog with incident management systems (ServiceNow, OpsGenie, PagerDuty, etc.).
Collaborate with developers, SREs, and infrastructure teams to trace, diagnose, and resolve performance bottlenecks.
Mentor team members and document observability use cases and best practices.

Key Responsibilities

• 5–8 years of experience in infrastructure or application monitoring, with 3+ years in Datadog.
• Strong implementation experience across Datadog APM, Logs, Metrics, RUM, and Synthetics modules.
• Hands-on experience with cloud environments (AWS, Azure, or GCP).
• Knowledge of scripting (Python, PowerShell, or Bash) for automation of Datadog configurations.
• Familiarity with CI/CD pipelines, containerized workloads (Docker, Kubernetes), and distributed systems.
• Strong understanding of modern observability practices (metrics, logs, traces).

Skill Requirements

• Experience integrating Datadog with Terraform or configuration management tools.
• Knowledge of ITIL event and incident processes

Other Requirements
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