Sales & Documentation Support Specialist
Job Responsibilities
- Provide administrative and documentation support to the Sales team.
- Prepare sales quotations, sales orders, invoices, delivery documents, and other relevant paperwork.
- Coordinate with customers regarding orders, product information, delivery schedules, and documentation.
- Maintain accurate sales records, customer information, and order status in the company system.
- Follow up on customer orders and coordinate with Production, Warehouse, Logistics, and other departments to ensure smooth order fulfilment.
- Prepare and organise product-related documents, specifications, certificates, and other supporting documents requested by customers.
- Assist the Sales team in preparing reports, sales summaries, and other business documents.
- Handle customer enquiries and provide timely follow-up on sales and documentation matters.
- Ensure all sales documents are complete, accurate, and properly filed.
- Support other administrative and sales-related tasks as required.
Job Requirements
- Must be able to speak and communicate in Mandarin to liaise with Mandarin-speaking customers and business partners.
- Good command of English; Bahasa Malaysia is an added advantage.
- Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
- Previous experience in sales administration, documentation, customer service, or a related role is preferred.
- Strong attention to detail and good organisational skills.
- Proficient in Microsoft Office, especially Excel and Word.
- Good communication and coordination skills.
- Able to manage multiple tasks and meet deadlines.
- Experience in the food manufacturing/food production industry is an advantage.
Pay: RM3,000.00 - RM4,500.00 per month
Work Location: In person