Responsibilities
Prepare accurate quotations and collaborate with sales managers to support sales activities
Receive, verify, and process customer purchase orders for accuracy and completeness, generating internal job orders accordingly
Coordinate with purchasing, logistics, and other departments to ensure timely and accurate order fulfillment
Serve as the primary contact for customers, addressing inquiries and providing clear information on products, services, and order status
Communicate proactively with customers to update them on order progress, delivery schedules, and resolve potential issues
Generate and maintain detailed inventory reports to track sales performance and support forecasting efforts
Assist sales managers with various sales-related tasks to enhance team effectiveness
Support the team leader by assisting with work process improvements and data generation
Support inter-company administrative tasks as required
Apply Excel skills to manage data and reporting efficiently
Collaborate effectively with team members to achieve shared goals