We are seeking a highly motivated and technically strong Software System Engineer to support the Day 2 operations, maintenance, and enhancement activities for IT Project. The candidate will be responsible for ensuring the stability, reliability, security, and operational readiness of mission-critical systems in a 24/7 operational environment.
The ideal candidate should possess strong hands-on experience in DevOps, middleware/platform support, container technologies, CI/CD pipeline management, troubleshooting, deployment automation, and production support operations.
Key Responsibilities:
Day 2 Operations & Support
Provide Day 2 operational support for mission-critical applications and platform services.
Perform incident investigation, troubleshooting, root cause analysis (RCA), and issue resolution.
Support production deployment activities, rollback activities, and post-deployment verification.
Monitor system health, application performance, logs, and operational alerts.
Work closely with Day 1 support teams, infrastructure teams, software developers, cybersecurity teams, and project stakeholders.
Support system recovery, disaster recovery (DR), and business continuity activities.
Participate in standby support and after-office-hour support activities when required.
Ensure compliance with operational procedures, governance, and security policies.
CI/CD & DevOps Engineering
Build, maintain, and optimize CI/CD pipelines for:
Source code management and branching strategy
Code Quality Scanning
Static Application Security Testing (SAST)
Software Composition Analysis / Dependency Scanning
Container Image Vulnerability Scanning
Automated Build & Packaging
Containerization of applications
Automated Testing Integration
Deployment File Generation
Release Management & Deployment Automation
Container & Platform Management
Deploy, configure, and manage containerized applications using:
Docker
Podman
Kubernetes
Support application deployments for:
React applications
Node.js applications
Spring Boot applications
Perform container troubleshooting, performance tuning, and resource optimization.
Support Kubernetes cluster operations, deployment configurations, secrets management, ingress configuration, and scaling activities.
System Engineering & Administration
Maintain middleware and application platform configurations.
Support Linux and Windows server environments.
Perform system patching, configuration updates, and preventive maintenance activities.
Manage environment configurations across DEV, SIT, UAT, and Production environments.
Support certificate renewal, configuration management, and secure connectivity setup.
Maintain deployment scripts, automation scripts, and operational tools.
Monitoring & Reliability Engineering
Configure and maintain monitoring dashboards, alerts, and health checks.
Monitor system availability, application performance, and resource utilization.
Support log analysis and troubleshooting using centralized logging tools.
Identify proactive improvement opportunities to enhance operational stability and reliability.
Documentation & Compliance
Prepare and maintain:
System architecture documentation
Deployment procedures
Operational runbooks
Troubleshooting guides
SOPs and technical reports
Support audit activities, security compliance reviews, and operational assessments.
Qualifications & Experience
Diploma or Bachelor’s Degree
in: Computer Science, Information Technology, Software Engineering, Computer Engineering or related disciplines
Minimum 3 years of relevant working experience
in: Software system engineering, DevOps engineering, Application support, Production support, Platform/system administration
Experience supporting enterprise or mission-critical systems is highly preferred.
Experience in government or large-scale enterprise environments will be an advantage.
Technical Skills & Competencies
Strong knowledge
of: Linux administration, Application deployment and troubleshooting, CI/CD pipeline implementation, Container technologies and orchestration
Hands-on experience
with: GitLab CI/CD, Jenkins, Docker, Podman, Kubernetes, Git
Familiarity with: React, Node.js, Spring Boot
Experience in scripting and automation using: Bash, Python, PowerShell, Shell scripting
Experience with monitoring and observability tools such as: eG Enterprise, Prometheus, Grafana, Nagios, Zabbix
Understanding of database technologies: SQL databases, NoSQL databases
Basic database troubleshooting and query knowledge preferred.
Understanding of: Secure system hardening, Cybersecurity best practices, Vulnerability management, Secure CI/CD practices, Certificate and secret management
Candidates with experience in the following areas will have an added advantage:
VMware or virtualization technologies
Kafka or messaging technologies
API integrations and middleware support
High Availability (HA) and Disaster Recovery (DR) environments
Government project operational support
ITIL incident/problem/change management processes
Container security and image scanning tools
SonarQube or code quality tools
Working Environment
24/7 operational support environment
May require standby support and after-office-hour deployment support
Collaborative environment involving infrastructure, cybersecurity, application, and operations teams
Combuilder is a Singapore Head-quartered IT services company having extended operations in Beijing, China. We are a professional, vision-driven organisation focused on superior customer satisfaction to provide affordable, high quality, reliable and timely large-scale systems solutions.
Our company is involved in the design and development of large scale software systems since Year 1999, mainly for railway, MRT and MINDEF projects. We are the sub-contractor and strategic partner of ST Electronics (Transport Business Unit, Large Scale Group) and ST Training & Simulation.