Front Desk Operations: Welcome and assist visitors, clients, and guests in a friendly, professional, and courteous manner.
Calls & Communication: Handle incoming calls, messages, emails, and enquiries, and direct them to the appropriate person or department.
Visitor Coordination: Maintain visitor records and coordinate visitor access, appointments, and meeting arrangements.
Administrative Support: Perform general administrative duties such as filing, document preparation, data entry, photocopying, scanning, and record maintenance.
Mail & Courier Handling: Receive, record, distribute, and coordinate incoming and outgoing mail, parcels, and courier deliveries.
Meeting & Office Support: Assist with meeting room arrangements and ensure the reception and common areas are clean, organized, and presentable.
Records & Supplies: Maintain reception and administrative records and monitor office and reception supplies.
Other Duties: Provide general administrative assistance and carry out other duties assigned by management.
Requirements
Previous experience in reception, customer service, or administration is preferred.
Good communication and interpersonal skills.
Strong organizational and time-management skills.
Basic proficiency in Microsoft Office and computer applications.
Able to handle calls, visitors, enquiries, and administrative tasks efficiently.
Able to work independently and contribute effectively as part of a team.
Well-groomed, responsible, punctual, and professional in conduct.