全职 Operations Executive 工作, 薪水 up to SGD 4,500, KEIZEN PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

We are seeking a responsible and proactive Operations Executive to manage daily warehouse and delivery operations, ensuring smooth parcel handling, timely deliveries, and effective resolution of operational issues.

Responsibilities

Oversee daily warehouse operations to ensure shipments are received, sorted, and dispatched efficiently

Coordinate with drivers to ensure deliveries are completed smoothly and on schedule

Monitor outstanding, failed, and urgent deliveries and follow up until resolution

Communicate clearly with clients and customers regarding delivery status, enquiries, and operational issues

Handle and resolve delivery complaints, missing shipments, and other service-related matters promptly

Ensure warehouse staff and drivers adhere to company SOPs and operational procedures

Monitor daily delivery performance and report significant issues to management

Identify operational problems and take initiative to resolve them quickly and effectively

Use basic computer skills to support delivery and logistics system operations

Preferred competencies and qualifications

Experience in logistics, warehouse, or delivery operations

Proficient communication and customer service skills to coordinate with clients, drivers, and warehouse staff

Ability to work independently with strong organizational and problem-solving skills in a fast-paced environment

Experience with delivery/logistics systems is an advantage

Ability to communicate in English; knowledge of Mandarin is an advantage for client communication