jobs in Ormond Hotels Group

全职 Internship 工作, 薪水, Ormond Hotels Group Federal Territory 公司招聘中 - Ricebowl

Internship

Ormond Hotels Group

全职

KL City, Federal Territory

分享
保存

工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Front Office Executive Intern Responsibilities

  • Guest Check-In/Check-Out: Learn and participate in the guest check-in and check-out procedures, including reservations and payment processing.
  • Customer Service: Provide excellent customer service by assisting guests with inquiries, requests, and information.
  • Reservation Management: Assist in managing room reservations, cancellations, and room assignment procedures.
  • Guest Relations: Handle guest complaints or concerns effectively and professionally, seeking solutions to ensure guest satisfaction.
  • Administrative Support: Assist in administrative tasks such as data entry, filing, and maintaining guest records.
  • Revenue Optimization: Gain insights into revenue management and pricing strategies.

Requirements

  • Currently enrolled in a hospitality or related degree program.
  • Strong interpersonal and communication skills.
  • Customer service-oriented mindset.
  • Attention to detail and strong organizational skills.
  • Ability to work in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays.

Benefits

  • Hands-on experience in key departments of the hospitality industry.
  • Mentorship and guidance from experienced professionals.
  • Exposure to real-world challenges and problem-solving.
  • Networking opportunities within the hospitality sector.

重要安全守则

申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。

了解更多