全职 Telemarketer 工作, 薪水 up to MYR 3,500, JEV Management & Trading Johor 公司招聘中 - Ricebowl

Are you a confident communicator who enjoys speaking with customers, building rapport, and working towards sales targets?

Our client is looking for a Telemarketer to make outbound calls, introduce products and services, engage potential customers, and convert leads into sales. This role is suitable for candidates with strong communication skills who are comfortable working in a target-driven and performance-based environment.

Job Details

Employment Type: Full-Time
Position: Telemarketer
Industry: Sales / Telemarketing

Salary & Benefits

• RM2,500 – RM3,500
• Commission
• Medical Claim
• Medical Leave
• Annual Leave
• EPF + SOCSO
• Free Snacks
• Career Progression Opportunities

Requirements

• Minimum Diploma / Bachelor's Degree in any field.
• Fresh graduates are encouraged to apply.
• Prior experience in telemarketing, telesales, customer service, or sales-related roles is an advantage.
• Strong communication and interpersonal skills, with the ability to build rapport over the phone.
• Confident in handling objections and engaging with customers professionally.
• Target-driven, motivated, and comfortable working in a performance-based environment.
• Proficient in English, Mandarin, and Bahasa Malaysia.

Key ResponsibilitiesOutbound Sales & Customer Engagement

• Make outbound calls to potential customers from provided leads or databases.
• Introduce and explain the company's products or services to prospects.
• Build rapport with potential customers and understand their needs and preferences.
• Answer customer enquiries and provide relevant information.
• Handle customer objections professionally and work towards suitable solutions.

Sales & Lead Conversion

• Achieve individual and team sales targets by converting leads into sales.
• Upsell or cross-sell products and services where appropriate.
• Conduct follow-up calls with interested prospects or existing customers to close sales and maintain customer relationships.
• Develop telemarketing scripts and strategies to maximise sales opportunities.

CRM & Customer Records

• Maintain accurate records of calls, customer interactions, and outcomes in the CRM system.
• Regularly update customer information to ensure data accuracy.
• Share customer feedback with the sales and marketing teams to support improvements to products, services, and processes.

Team & Operational Support

• Work closely with sales and marketing teams to develop effective calling scripts and strategies.
• Participate in campaigns, reporting tasks, system testing, new product rollouts, and other ad-hoc projects as assigned.
• Maintain a positive and productive working environment.
• Follow company policies, industry regulations, and privacy requirements when handling customer information.

Working Hours

Monday – Friday
9:00 AM – 6:00 PM

Location: Johor Bahru, Johor.

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person