Lead the front-of-house team to achieve daily operational, service and sales goals
Coordinate stations, reservations, cashiering, delivery orders, complaints and handovers
Train staff and monitor service, hygiene, safety and wastage standards
Complete operational reports and coordinate solutions across teams
Requirements
At least 2 years of relevant F&B experience; team-leading experience preferred
Familiar with POS, reservations, cashiering and basic operational reports
Strong leadership, communication and on-floor problem-solving skills
Language requirement: Able to communicate in English and Mandarin to handle inquiries and complaints directly from Mandarin-speaking customers and liaise with Mandarin-speaking suppliers