- Pasir Ris East Region (Singapore) Singapore
全职 Service Administration Executive 工作, 薪水 up to SGD 3,200, Kumpulan Development (S) Pte Ltd East Region (Singapore) 公司招聘中 - Ricebowl
Service Administration Executive
Kumpulan Development (S) Pte Ltd
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Job Summary:
We are looking for a proactive and organized
Service Administration Executive
to support the daily operations of our Water Dispenser and Coffee Machine division. This role is responsible for coordinating service activities, scheduling technicians, liaising with customers and principals, and ensuring smooth after-sales support operations.
Why Join Us?
5-day work week (Mon–Fri)
Company shuttle bus (Bedok MRT)
Lunch provided daily
Friendly and supportive team
Stable company with long-term career growth
Responsibilities:
Plan and coordinate technicians' schedules for installations, servicing, repairs, and equipment removals.
Liaise with customers, sales teams, technicians, and principals to ensure smooth service operations.
Monitor service requests and ensure timely completion of service jobs.
Forecast inventory requirements and coordinate the ordering of machines, spare parts, and consumables to maintain optimal stock levels.
Prepare monthly service, inventory, and performance reports for management and principals.
Maintain accurate service and inventory records in the ERP system.
Handle customer enquiries, service escalations, and operational issues.
Track technicians' and drivers' performance records and calculate monthly commissions/incentives for payroll processing.
Drive process improvements to enhance service efficiency and customer satisfaction.
Perform other ad hoc duties assigned by Management.
Requirements:
Minimum 1-3 years of experience in service coordination, administration, or operations support.
Proficient in Microsoft Office; ERP experience is an advantage.
Strong communication, organizational, and multitasking skills.
Positive attitude and ability to work independently.
Kumpulan
is a well‑established Singapore company providing comprehensive office, pantry, and business supply solutions.
Founded in 1986, we support MNCs, SMEs, institutions, and F&B businesses through a reliable one‑stop supply model backed by our own warehouse operations, delivery fleet, and digital e‑commerce platform.
With a strong focus on service excellence, operational efficiency, and long‑term partnerships, Kumpulan continues to grow by investing in people, technology, and process improvements.
We are looking for a proactive and organized
Service Administration Executive
to support the daily operations of our Water Dispenser and Coffee Machine division. This role is responsible for coordinating service activities, scheduling technicians, liaising with customers and principals, and ensuring smooth after-sales support operations.
Why Join Us?
5-day work week (Mon–Fri)
Company shuttle bus (Bedok MRT)
Lunch provided daily
Friendly and supportive team
Stable company with long-term career growth
Responsibilities:
Plan and coordinate technicians' schedules for installations, servicing, repairs, and equipment removals.
Liaise with customers, sales teams, technicians, and principals to ensure smooth service operations.
Monitor service requests and ensure timely completion of service jobs.
Forecast inventory requirements and coordinate the ordering of machines, spare parts, and consumables to maintain optimal stock levels.
Prepare monthly service, inventory, and performance reports for management and principals.
Maintain accurate service and inventory records in the ERP system.
Handle customer enquiries, service escalations, and operational issues.
Track technicians' and drivers' performance records and calculate monthly commissions/incentives for payroll processing.
Drive process improvements to enhance service efficiency and customer satisfaction.
Perform other ad hoc duties assigned by Management.
Requirements:
Minimum 1-3 years of experience in service coordination, administration, or operations support.
Proficient in Microsoft Office; ERP experience is an advantage.
Strong communication, organizational, and multitasking skills.
Positive attitude and ability to work independently.
Kumpulan
is a well‑established Singapore company providing comprehensive office, pantry, and business supply solutions.
Founded in 1986, we support MNCs, SMEs, institutions, and F&B businesses through a reliable one‑stop supply model backed by our own warehouse operations, delivery fleet, and digital e‑commerce platform.
With a strong focus on service excellence, operational efficiency, and long‑term partnerships, Kumpulan continues to grow by investing in people, technology, and process improvements.
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