L2 Support Engineer – Network | Singapore
Location: Singapore – Work from Office (Daily)
Duration: Long-term
Travel: Must be willing to travel to Vietnam as required
Responsibilities
- Provide L2 support for enterprise network incidents, requests, and changes.
- Configure, maintain, and troubleshoot LAN/WAN environments.
- Manage routing and switching infrastructure across multiple sites.
- Troubleshoot and administer firewalls such as Palo Alto, Fortinet, or Cisco Firepower.
- Support wireless networks using Cisco, Aruba, or Meraki.
- Monitor network performance and proactively resolve issues.
- Perform firmware upgrades, patching, and configuration backups.
- Support network implementation, migration, and optimization projects.
- Maintain network documentation and operational procedures.
- Coordinate with vendors and internal teams to resolve complex network issues.
Required Skills
- Strong hands-on experience with:
- Routing: BGP, OSPF, EIGRP
- Switching: VLAN, STP, EtherChannel, VxLAN preferred
- Firewalls: Palo Alto, Fortinet, Cisco Firepower
- Wireless: Cisco, Aruba, Meraki
- Strong knowledge of TCP/IP, DNS, DHCP, NAT, VPN, and QoS.
- Experience with network monitoring and troubleshooting tools.
- Knowledge of network security best practices.
- Strong communication and customer-facing skills.
Preferred Certifications
- CCNA / CCNP
- PCNSA / PCNSE
- Aruba ACMP
- Fortinet NSE