全职 Roving Engineer 工作, 薪水 up to SGD 2,600, Opus IT Services Pte Ltd North-east Region (Singapore) 公司招聘中 - Ricebowl

Salary: $2,400 - $2,600

Location: West Area/AMK

Working Hours/Days:

Able to do rotating schedule:

Monday to Friday

1) 8:00 am - 5.30 pm

2) 8.30 am - 6:00 pm

3) 9:00 am - 6.30 pm

Job Responsibilities

• Perform IT asset management for infrastructure and computing devices.
• Provide technical support for computing devices, including troubleshooting, patching, configuration, testing and maintenance of supported hardware and software.
• Work closely with third-party vendors to coordinate technical support and resolve device-related issues.
• Provide training, coaching and guidance to users on the proper use of computing devices.
• Ensure assigned tasks are completed within the required timeline and to users' satisfaction.
• Handle Helpdesk duties and assist users with day-to-day technical enquiries when required.

Job Requirements

• Minimum Diploma in IT or a related IT discipline.
• 1–2 years of experience in a similar technical support role.
• Hands-on experience supporting and troubleshooting computing devices.
• Familiarity with Windows, iOS and Android platforms.
• Good communication and interpersonal skills.
• Able to work independently with minimal supervision.
• Proactive, self-motivated and willing to take initiative.
• Able to multitask and manage multiple priorities effectively.
• Good problem-solving and troubleshooting skills.
• Strong customer service mindset with the ability to provide professional support to users.

Pay: $2,400.00 - $2,600.00 per month

Education:

• Local Polytechnic Diploma (Required)

Experience:

• Technical skills: 1 year (Required)
• supporting computing devices: 1 year (Required)

Location:

• Ang Mo Kio (Preferred)

Work Location: In person