Job Summary
Lead and manage daily food and beverage operations by designing menus, forecasting supplies, enforcing policies, and building vendor and customer relationships to drive business success and operational excellence.
Responsibilities
Design and continuously improve delicious and attractive menus to enhance customer satisfaction
Forecast, plan, source, and order food and beverage supplies to maintain optimal inventory levels
Build and maintain positive relationships with food and beverage vendors to ensure quality and timely deliveries
Manage daily food and beverage operations to ensure smooth service and compliance with standards
Enforce adherence to food safety regulations to maintain a safe and hygienic environment
Maintain positive customer relationships by processing complaints and responding effectively to customer needs
Assist with marketing events to promote food and beverage offerings and increase customer engagement
Create and enforce restaurant policies, set targets, and monitor KPIs to drive operational performance
Hire, train, and manage food and beverage staff to build a competent and motivated team
Preferred competencies and qualifications
Minimum of 4 years experience in the hospitality industry with a focus on food and beverage management
Culinary or food service management degree may be advantageous
In-depth knowledge of the food industry to inform decision-making and strategy
Strong working knowledge of restaurant management software and related computer applications
Ability to adhere to budgets and meet financial targets to ensure profitability
Exceptional organizational, leadership, problem-solving, and communication skills to lead teams and resolve challenges
Ability to forecast food and beverage needs accurately to optimize inventory and reduce waste
Excellent customer service skills to enhance guest experience
Strong delegation skills to effectively manage team responsibilities