Join our team and become the go-to expert for integrating, commissioning, troubleshooting, and training customers on cutting-edge robotics systems.
You’ll be a tech ambassador—supporting our sales team, solving real customer problems, and helping to close exciting automation projects across various industries.
Your Mission
Sales & Technical Support
- Work hand-in-hand with sales to strategize, propose solutions, run demos, support tender bids, and build strong customer relationships.
- Deliver technical proposals, application proof-of-concepts (POCs), and support product training, testing, and commissioning.
- Be the face of our robots: present at trade shows, record training videos, and create impactful tech notes.
Customer Satisfaction
- Troubleshoot and resolve customer issues like a pro.
- Proactively improve our technical support services.
- Be the calm in the storm—handle escalations smartly and keep customers happy.
- Stay ahead by constantly learning: AI, IoT, robotics, industrial automation, cloud integration
Your Background
- Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering.
- Experience in technical support, training, demo, or project delivery is a plus—but fresh grads are welcome too!
- Bonus if you’ve worked with embedded systems, automation, or in the semiconductor / electronics industry.
Your Skills
- Extra points: Basic understanding of programming, cloud systems, or system integration
- Strong in English & Bahasa Malaysia (both written and spoken).
- Confident presenter: able to simplify complex tech for non-tech people.
Your Personality
- Team player who also owns your work with pride.
- Tech lover—always excited to explore new gadgets or tools.
Other Info
- Must have your own transport.
- Willing to travel locally and overseas occasionally.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM6,000.00 per month
Work Location: Hybrid remote in Sri Petaling