Position: . Production Support Analyst
Experience: 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
Must: Proficiency in Japanese language
Skills needed : Artificial Intelligence, Cassandra, Core Java, Full Stack-Java,Machine Learning, MySQL, Oracle, PL/SQLSplunk, Unix Shell scripting, Unix/Bash
Role Overview
Key Responsibilities
- Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
- Proficiency in Japanese language is a must
- Coding knowledge in Java and familiarity with related frameworks.
- Experience with SQL and leveraging databases for data analysis.
- Experience in ITIL practices, including incident, problem, and change management.
- Experience with monitoring tools (e.g., Splunk) and similar observability platforms.
- Willingness to participate in on-call rotations and provide weekend coverage as needed.
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