Position: Service Crew
Salary : RM2,500.00 + (Epf, socso, eis)
Department: Food & Beverage Service
Reports To: Captain / Supervisor / Restaurant Manager
Email : *************
Hp: *************
Job Scope and Responsibilities
The Service Crew is responsible for executing a precise, course by course dining experience, ensuring each guest is attended to with professionalism, awareness, and refined service standards at all times.
Course by Course Service Execution
- Serve dishes and beverages in proper sequence, ensuring smooth progression of each course
- Present and place dishes using correct service techniques, positioning, and timing
- Clear tables discreetly and efficiently between courses, maintaining table cleanliness and readiness
- Coordinate closely with kitchen and bar to ensure accurate timing and flow of service
Menu Familiarity and Guest Interaction
- Possess clear understanding of the menu and be able to explain dishes when required
- Communicate confidently and accurately without over engaging or disrupting the dining experience
- Address guest requests and preferences with attentiveness and discretion
Beverage Service
- Serve water, wines, and other beverages according to established service standards
- Maintain guest glasses, ensuring timely refills and proper presentation throughout the dining experience
Guest Attention and Presence
- Maintain constant awareness of the dining floor to anticipate guest needs without being called
- Attend to guests promptly, professionally, and respectfully at all times
- Uphold a calm, controlled, and polished service presence
Cleanliness and Table Maintenance
- Ensure tables are kept clean, organized, and aligned with fine dining presentation standards
- Reset tables efficiently and accurately for subsequent seating
- Maintain cleanliness and organization of service stations, dining areas, and back of house support areas
General and Deep Cleaning Responsibilities
- Perform daily cleaning duties to maintain overall cleanliness and hygiene of the outlet
- Participate in scheduled deep cleaning of the outlet, including dining areas, service stations, equipment, and fixtures
- Ensure all cleaning is carried out in accordance with company standards and hygiene requirements
Professional Conduct and Discipline
- Adhere strictly to company service standards, grooming requirements, and operational procedures
- Maintain punctuality, discipline, and consistency in performance
- Handle all service equipment, cutlery, and glassware with care and precision
General Expectations
- Deliver a seamless and elevated dining experience through disciplined execution and attention to detail
- Operate with professionalism, composure, and strong situational awareness
- Uphold the standards, image, and service philosophy of Luxis at all times
Pay: RM2,400.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Experience:
- Hospitality: 1 year (Required)
Language:
- Cantonese (Required)
- Mandarin (Required)
- English (Preferred)
Work Location: In person