Team Management – Lead, supervise and schedule security personnel, ensuring adequate manpower, discipline, grooming and performance.
Emergency & Incident Management – Respond to and manage theft, accidents, disturbances, fire emergencies and other security incidents.
Loss Prevention – Implement measures to prevent theft, vandalism, property damage and other potential security risks affecting tenants and visitors.
Safety & Compliance – Ensure compliance with mall security procedures, emergency response plans, local authority requirements and relevant security regulations.
Stakeholder & Contractor Management – Coordinate with tenants, management, police, BOMBA, security contractors and other relevant agencies when required.
Key Requirements
Diploma/Degree in Security Management, Law Enforcement or related field.
Minimum 5 years’ experience in security management, preferably in a shopping mall, commercial building, hotel or similar environment.
Experience in leading and managing a security team, including manpower scheduling and contractor management.
Strong knowledge of CCTV, access control, patrol operations, incident investigation and emergency response.
Good understanding of security risk management, loss prevention and safety procedures.
Strong leadership, communication, reporting and problem-solving skills; able to work shifts, weekends and public holidays when required.