Role Description
The Title Coordinator will handle multiple projects/clients and act as a liaison between different department for client assigned orders. The TitleCoordinator will bring together various assets, data and reports to ensure on-time delivery of projects in coordination with the larger Service Delivery team. This position reports into the Service Delivery Manager.
Responsibilities:-
- Act as the primary point of contact for assigned titles, maintaining clear, consistent communication regarding updates, requirements, and delivery expectations with studios, internal teams (e.g., BMT, Media Operations), and designated PICs.
- Maintain accurate records and documentation for assigned titles, updates, and key communications throughout the production lifecycle.
- Monitor title progress across all production stages—tracking timelines, key milestones, and outstanding requirements to ensure on-time delivery.
- Follow up with internal and external stakeholders to ensure action items are completed within agreed schedules.
- Proactively identify potential delays, operational bottlenecks, or delivery risks.
- Promptly escalate critical issues to the Content Manager (CM) and Directors, providing well-documented context to enable quick decision-making.
Essential Skills & Qualifications
- Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent.
- At least 2 years of working experience in the related field is required for this position.
- Experience dealing with customers and/or clients in a manner that consistently establishes and builds trust in the relationship.
- Solid organisational skills, including multitasking and time-management.
- Able to provide a strong delivery with an eye for detail. Pragmatic in approach and able to solve problems to ensure that deliverables quality, cost and timing are on or ahead of standards and expectations.
Others
- Remote Work
- BYOD
- Shift: Mon-Fri
- Contract Role
- Location: Malaysia & Philippines
- Open for those with more than 3 years experience for a Title Manager role
- Only shortlisted applicants will be contacted