- Yishun North Region (Singapore) Singapore
兼职 Part-Time Visitor Experience Executive 工作, 薪水 up to SGD 3,100, TSG FOOD PTE. LTD. North Region (Singapore) 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
This is a 3-months contract role (October 2026 to December 2026)
Location:
North Singapore, Senoko Way
Contract Duration:
3 Months (Part-Time)
Work Schedule:
5-days work week, 8:30am to 6pm
Additional Requirement:
May be required to work on weekends and public holidays based on tour schedules.
About the Role
We are looking for an enthusiastic and customer-oriented Factory Tour Executive to join our team on a 3-month contract basis. This role is responsible for delivering engaging factory tours, conducting hands-on product-making sessions, and sharing our company's heritage, history, and product expertise with visitors.
The ideal candidate enjoys interacting with people, has strong communication skills, and is passionate about creating memorable visitor experiences while ensuring smooth tour operations.
Key Responsibilities
Factory Tour & Visitor Experience
Host and conduct factory tours for visitors, schools, corporate groups, and members of the public.
Deliver engaging presentations on the company's history, heritage, milestones, products, and current business.
Guide visitors through the manufacturing process and explain product features and benefits.
Facilitate hands-on product-making workshops and demonstrations.
Tour Operations & Coordination
Ensure all equipment, materials, ingredients, and workshop supplies are adequately stocked and prepared before each session.
Set up and maintain tour and workshop areas to ensure cleanliness, safety, and operational readiness.
Coordinate with Production, Operations, Quality Assurance, Customer Service, and other departments to ensure the smooth execution of tours.
Monitor visitor flow and manage tour schedules efficiently.
Marketing & Promotion Support
Work closely with the Marketing team to promote factory tours, workshops, and visitor programs.
Assist in gathering visitor feedback, testimonials, photos, and content for marketing purposes.
Support marketing campaigns, events, and special promotional activities related to factory tours.
Customer Service & Administration
Handle tour-related enquiries via phone, email, and other communication channels.
Manage tour bookings and visitor registrations.
Provide excellent customer service and address visitor questions professionally.
Prepare basic tour reports and attendance records as required.
Requirements
Diploma or Degree in Food Science, Marketing, Hospitality, Tourism, Communications, or related disciplines preferred.
Relevant experience in customer service, event coordination, education, tourism, hospitality, marketing, or visitor engagement is an advantage.
Fresh graduates and candidates without direct experience are welcome to apply.
Strong presentation and interpersonal skills.
Comfortable speaking to groups of various sizes and backgrounds.
Energetic, organized, and detail-oriented.
Able to work independently and collaboratively with different departments.
Willing to work weekends when required.
Preferred Attributes
Passion for food, manufacturing, heritage, and storytelling.
Enjoys teaching and conducting hands-on activities.
Confident public speaker with a friendly and engaging personality.
Experience in workshop facilitation, tour guiding, or event hosting will be an added advantage.
It all started with a dream, a leap of faith, and a passion for Fish balls. Thong Siek Food Industry started in the 1970s as a family-run backyard operation. Back then, the entire family was involved in the production and distribution of a single product - Fish Ball.
What started as a small operation in the backyard of the family home in 1976 has grown to become Singapore’s prefered brand in fish balls. In the beginning, the entire family was responsible for the fish ball production. Currently, DoDo food products are made possible by a workforce of more than 300 . To date, our base factory can produce more than 60 varieties of fish-based products, distributed all around the world.
DoDo has grown to be a trusted brand worldwide. Produced by Thong Siek Global (TSG), DoDo is made by the first fish ball manufacturer in Singapore to attain the HACCP and Halal Certifications. The company also obtained the EU license for export to the EU market. In 2015, TSG attained the prestigious Gold Award from AVA for achieving Grade A in hygiene standard for 15 consecutive years. This is a FIRST in the fish ball manufacturing industry, an assurance to all DoDo lovers that all DoDo products keep a high standard. More than the awards and recognition, what we treasure most are the personal reviews, from home cooks who trust only DoDo, or parents who appreciate DoDo as a good snack for their kids. We keep things fresh and good with all of you in mind.
DoDo products remain very consistent to the standards kept when the small family business began. The DoDo fish ball, in particular, is considered a leading brand. It is known for its fresh taste and the goodness of its bite, which the perfect texture and bounciness that Singaporeans have come to love and enjoy. As a meal or as a snack, Singaporeans have chosen DoDo because of its healthy protein rich content and its low cholesterol. Whether in terms of goodness or benefits to the health, DoDo stands as the guiltless choice; Singaporeans say its "So Good, So Enjoy”.
Location:
North Singapore, Senoko Way
Contract Duration:
3 Months (Part-Time)
Work Schedule:
5-days work week, 8:30am to 6pm
Additional Requirement:
May be required to work on weekends and public holidays based on tour schedules.
About the Role
We are looking for an enthusiastic and customer-oriented Factory Tour Executive to join our team on a 3-month contract basis. This role is responsible for delivering engaging factory tours, conducting hands-on product-making sessions, and sharing our company's heritage, history, and product expertise with visitors.
The ideal candidate enjoys interacting with people, has strong communication skills, and is passionate about creating memorable visitor experiences while ensuring smooth tour operations.
Key Responsibilities
Factory Tour & Visitor Experience
Host and conduct factory tours for visitors, schools, corporate groups, and members of the public.
Deliver engaging presentations on the company's history, heritage, milestones, products, and current business.
Guide visitors through the manufacturing process and explain product features and benefits.
Facilitate hands-on product-making workshops and demonstrations.
Tour Operations & Coordination
Ensure all equipment, materials, ingredients, and workshop supplies are adequately stocked and prepared before each session.
Set up and maintain tour and workshop areas to ensure cleanliness, safety, and operational readiness.
Coordinate with Production, Operations, Quality Assurance, Customer Service, and other departments to ensure the smooth execution of tours.
Monitor visitor flow and manage tour schedules efficiently.
Marketing & Promotion Support
Work closely with the Marketing team to promote factory tours, workshops, and visitor programs.
Assist in gathering visitor feedback, testimonials, photos, and content for marketing purposes.
Support marketing campaigns, events, and special promotional activities related to factory tours.
Customer Service & Administration
Handle tour-related enquiries via phone, email, and other communication channels.
Manage tour bookings and visitor registrations.
Provide excellent customer service and address visitor questions professionally.
Prepare basic tour reports and attendance records as required.
Requirements
Diploma or Degree in Food Science, Marketing, Hospitality, Tourism, Communications, or related disciplines preferred.
Relevant experience in customer service, event coordination, education, tourism, hospitality, marketing, or visitor engagement is an advantage.
Fresh graduates and candidates without direct experience are welcome to apply.
Strong presentation and interpersonal skills.
Comfortable speaking to groups of various sizes and backgrounds.
Energetic, organized, and detail-oriented.
Able to work independently and collaboratively with different departments.
Willing to work weekends when required.
Preferred Attributes
Passion for food, manufacturing, heritage, and storytelling.
Enjoys teaching and conducting hands-on activities.
Confident public speaker with a friendly and engaging personality.
Experience in workshop facilitation, tour guiding, or event hosting will be an added advantage.
It all started with a dream, a leap of faith, and a passion for Fish balls. Thong Siek Food Industry started in the 1970s as a family-run backyard operation. Back then, the entire family was involved in the production and distribution of a single product - Fish Ball.
What started as a small operation in the backyard of the family home in 1976 has grown to become Singapore’s prefered brand in fish balls. In the beginning, the entire family was responsible for the fish ball production. Currently, DoDo food products are made possible by a workforce of more than 300 . To date, our base factory can produce more than 60 varieties of fish-based products, distributed all around the world.
DoDo has grown to be a trusted brand worldwide. Produced by Thong Siek Global (TSG), DoDo is made by the first fish ball manufacturer in Singapore to attain the HACCP and Halal Certifications. The company also obtained the EU license for export to the EU market. In 2015, TSG attained the prestigious Gold Award from AVA for achieving Grade A in hygiene standard for 15 consecutive years. This is a FIRST in the fish ball manufacturing industry, an assurance to all DoDo lovers that all DoDo products keep a high standard. More than the awards and recognition, what we treasure most are the personal reviews, from home cooks who trust only DoDo, or parents who appreciate DoDo as a good snack for their kids. We keep things fresh and good with all of you in mind.
DoDo products remain very consistent to the standards kept when the small family business began. The DoDo fish ball, in particular, is considered a leading brand. It is known for its fresh taste and the goodness of its bite, which the perfect texture and bounciness that Singaporeans have come to love and enjoy. As a meal or as a snack, Singaporeans have chosen DoDo because of its healthy protein rich content and its low cholesterol. Whether in terms of goodness or benefits to the health, DoDo stands as the guiltless choice; Singaporeans say its "So Good, So Enjoy”.
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多