- Kuala Lumpur Federal Territory Malaysia
全职 Customer Service Representative 工作, 薪水, AS White Global Federal Territory 公司招聘中 - Ricebowl
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职位描述
岗位职责
Join Australia’s leading personal injury claims management provider as a Calls Agent – with over 100 years of trusted service.
The Opportunity
Step into a detail-focused role where your accuracy and communication skills help keep claims moving smoothly! You’ll connect with providers to verify critical information, manage and validate claim data, and ensure records are complete and compliant. You’ll also review claims for discrepancies, maintain organized documentation, and collaborate with internal teams to support timely and accurate claim resolution.
Why join us?
“I am so happy and grateful I got to work with a client and AS White, both are very supportive.” - IT Administration Assistant, ASW Philippines.
What You’ll Do
The Opportunity
Step into a detail-focused role where your accuracy and communication skills help keep claims moving smoothly! You’ll connect with providers to verify critical information, manage and validate claim data, and ensure records are complete and compliant. You’ll also review claims for discrepancies, maintain organized documentation, and collaborate with internal teams to support timely and accurate claim resolution.
Why join us?
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
“I am so happy and grateful I got to work with a client and AS White, both are very supportive.” - IT Administration Assistant, ASW Philippines.
What You’ll Do
- Conduct outbound calls to providers to verify information and support claim resolution.
- Accurately compile, verify, and enter claim-related data into internal systems.
- Ensure compliance with legislation, company policies, and privacy standards.
- Review and audit claims to identify inconsistencies or missing information.
- Coordinate with staff and maintain organized records to ensure timely claim processing.
- Diploma or Bachelor’s Degree holder.
- Available to join on 26th October 2026.
- Strong written and verbal English communication skills.
- Relevant call center experience is required.
- Willing to work onsite during morning or mid shifts.
- Manila (BGC, Taguig): Australian hours (6AM – 3PM Philippine Time) with a fully onsite work setup.
- Malaysia (The Gardens North Tower, Kuala Lumpur): Australian hours (6AM – 3PM Malaysian Time) with a fully onsite work setup.
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
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