- Woodlands Square Woodlands Northwest (Singapore) Singapore
全职 Admin - CS Assistant 工作, 薪水 up to SGD 2,500, KT DIGITAL IMAGING PTE LTD Northwest (Singapore) 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
We are looking for a responsible, organised and detail-oriented Admin & Customer Service Assistant to support our daily administrative and customer service operations.
Key Responsibilities:
• Maintain and update photoshoot schedules, bookings and job details.
• Contact customers 2 weeks before photoshoots to confirm bookings and arrangements.
• Follow up with customers for required documents, information and confirmations.
• Attend to incoming phone calls and customer enquiries.
• Respond to customer enquiries via email, phone and other communication channels.
• Assist customers with bookings, orders, delivery and photography-related enquiries.
• Coordinate with photographers and internal team members regarding upcoming jobs.
• Generate quotations, invoices, delivery orders and other relevant documents.
• Maintain accurate records of invoices, delivery orders and photography jobs.
• Process and track incoming and outgoing parcels via Ninja Van, SingPost and other delivery services.
• Maintain proper records of parcel collections and deliveries.
• Organise, scan and save photography recording sheets and documents into the company’s internal drive.
• Perform data entry and maintain accurate digital and physical records.
• Assist with filing, printing, scanning and general office administration.
• Follow up on outstanding customer requests, documents, payments and deliveries when required.
• Provide general administrative and operational support to the team.
• Perform other ad-hoc duties as required.
Requirements:
• Previous experience in administration or customer service is preferred.
• Good written and verbal communication skills.
• Comfortable handling email and phone enquiries.
• Organised, meticulous and able to manage multiple tasks.
• Basic knowledge of Microsoft Office, Google Workspace and spreadsheets.
• Responsible, reliable and able to work independently.
Key Responsibilities:
• Maintain and update photoshoot schedules, bookings and job details.
• Contact customers 2 weeks before photoshoots to confirm bookings and arrangements.
• Follow up with customers for required documents, information and confirmations.
• Attend to incoming phone calls and customer enquiries.
• Respond to customer enquiries via email, phone and other communication channels.
• Assist customers with bookings, orders, delivery and photography-related enquiries.
• Coordinate with photographers and internal team members regarding upcoming jobs.
• Generate quotations, invoices, delivery orders and other relevant documents.
• Maintain accurate records of invoices, delivery orders and photography jobs.
• Process and track incoming and outgoing parcels via Ninja Van, SingPost and other delivery services.
• Maintain proper records of parcel collections and deliveries.
• Organise, scan and save photography recording sheets and documents into the company’s internal drive.
• Perform data entry and maintain accurate digital and physical records.
• Assist with filing, printing, scanning and general office administration.
• Follow up on outstanding customer requests, documents, payments and deliveries when required.
• Provide general administrative and operational support to the team.
• Perform other ad-hoc duties as required.
Requirements:
• Previous experience in administration or customer service is preferred.
• Good written and verbal communication skills.
• Comfortable handling email and phone enquiries.
• Organised, meticulous and able to manage multiple tasks.
• Basic knowledge of Microsoft Office, Google Workspace and spreadsheets.
• Responsible, reliable and able to work independently.
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多